Customer Service Store Manager

MICHELLE BOWES

**** ****** **** **** **********, oh 45449

937-***-****

***********@*****.***

OBJECTIVE

To be able to provide for my family and learn new things.

EXPERIENCE

Capital Cleaners

Store Manager: March 2010-September 2016

Customer service.

Audit inventory.

Balance previous day store deposits.

Handle customer issues/complaints.

Prepare weekly schedules for store employees.

Assisting customers with drop off/pick up of personal garments.

Holiday Inn

Guest Services Associate: May 2008 -October 2009

Customer Service

Office work.

Guest check in/check outs

Accommodated guest’s preferences by scheduling appropriate rooms for reservations.

Ran daily reports.

Assisted front desk manager.

EDUCATION

High School Diploma - 1987

ACKNOWLEDGMENTS AND ACCOMPLISHMENTS

Sales increased each year from previous year.

Sales increased 7% first quarter alone of 2016.

Never called off work, only missed days were scheduled vacations.

No money errors throughout the 6 years employed.

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