Customer Service Substitute Teacher
Resume:
Amber McCosh
Registration Clerk. Customer Service oriented
Sweetwater, TN 37874
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Registration Clerk
Sweetwater Hospital Association-Sweetwater, TN
May 2018 to Present
Call Center Representative
Whirlpool Customer Service Center-Cleveland, TN
February 2018 to June 2018
Office/Bus Driver
Sethra-Decatur, TN
June 2014 to February 2018
FIELD EXPERIENCE
Substitute Teacher
Sweetwater City Schools and Athens City Schools Sub August 2013 to May 2014
Interpreter for a deaf student
Monroe County Schools
2013 to 2014
Substitute Teacher
McMinn County Schools
2012 to 2013
Substitute teacher and interpreter for deaf/hearing impaired students Customer Service
Child Support Services of Tennessee
2009 to 2011
Answered multiple line phones, services walk in customers, Scanned legal documents, processed payments via mail, Distributed mail, filing
Special Education Teacher
Monroe County Schools
2008 to 2009
Special Ed - Algebra/Math
3rd and 4th grade teacher
Covenant Baptist Academy
2007 to 2007
I taught Abeka curriculum to first and second graders. 1st and 2nd grade teacher
Covenant Baptist Academy
2006 to 2007
I taught Abeka curriculum to first and second graders. Participated in musical drama presentations, & chapel services
Substitute Teacher
McMinn County Schools
2005 to 2006
K-8 substitute as well as Special Education classrooms - Used Substitute teacher folder to follow curriculum of classroom being taught
Substitute Teacher
McMinn County Schools
2002 to 2006
K-12 substitute as well as Special Education classrooms - Used Substitute teacher folder to follow curriculum of classroom being taught
Pre-K Assistant
Covenant Baptist Academy
1999 to 2000
Taught alphabet - letter recognition, counting skills, number recognition, as well as basic writing skills Receptionist
Vytron Corp
1998 to 1999
Answered multiple line phone, data entry - Portfolios for Board Meetings, Distributed Mail, Prepared Checks Payable and Receivable for Accounting
Customer Service Rep
Strongwell Industries
1997 to 1998
Made calls to companies attempting to sell merchandise as a Temp Entered orders, mailed invoices, worked with Division Reps Education
BS in Special Education
Lee University
December 2005
AA in Music
Hiwassee College
May 1992
Diploma
Sweetwater High School
May 1990
Skills
• Data entry
• Computer literacy
• Customer service
• Multi-line phone systems
• Front desk
• Phone etiquette
• Multi-Tasking, sign language, multiple computer skills (10+ years)
• Data Entry (10+ years)
• Typing
• Filing
• Office experience
• Organizational skills
• Clerical experience
• Computer skills
• Customer Service (10+ years)
• Time management
• Answering multiple phone lines (10+ years)
• Medical terminology
Certifications and Licenses
CPR
2017
Additional Information
SPECIAL SKILLS
Experience working with mentally and physically challenged and deaf community through my church and local community. Other activities include the scheduling of activities and learning, interpreting, Sunday school teacher to the deaf/hearing impaired as well as Deaf Outreach Director in our church. F endorsement on Driver's License
COMPUTER SKILLS
Excel, Word, Internet, PowerPoint, Micrografx, Lotus, e-mail, and Apple. I am also familiar with doing computerized I.E.P.'s, RouteMatch, and Microsoft
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