Customer Service Warehouse Associate
Resume:
Antonio Duncan
Detroit, MI
****************@*****.***
[Date]
[Hiring Manager’s Name]
[Company Name]
[Company Address]
[City, State, ZIP]
Dear [Hiring Manager’s Name],
I am writing to express my strong interest in joining your team as a Warehouse Associate, Skilled Laborer, or General Operations Support staff—roles where I can bring over five years of professional experience in warehousing, forklift operation, and general contracting to deliver consistent results in fast-paced environments.
Throughout my career, I have built a strong foundation in logistics, inventory handling, machine support, and OSHA-compliant warehouse safety. My time at Auto Pallets and Boxes, MPM Corporation, Wico Metal, and Flex-N-Gate has provided me with hands-on experience operating forklifts and pallet jacks, managing shipping and receiving processes, supporting production lines, and executing timely material movements to maintain productivity. I’m also experienced in adapting quickly to new equipment and cross-training across departments to meet shifting operational needs.
In addition to my warehouse experience, I currently operate as a private contractor, offering services in landscaping, drywall, home demolition, and property maintenance. This line of work has sharpened my abilities in project management, problem-solving, and direct customer service, making me a highly adaptable professional who takes pride in quality, safety, and meeting deadlines.
What sets me apart is my dedication to being dependable, safety-conscious, and ready to contribute wherever needed. Whether working as part of a team or independently, I show up ready to work hard and exceed expectations.
I would appreciate the opportunity to speak further about how I can contribute to your organization. I am available for an interview at your convenience and can begin work immediately. Thank you for your time and consideration. Sincerely,
Antonio Duncan
Antonio Duncan
Detroit, MI • ****************@*****.*** • 313-***-**** Professional Summary
Dependable and safety-driven warehouse and skilled trades professional with over 5 years of hands-on experience across fast-paced environments including logistics, manufacturing, warehousing, and private contracting. Expertise in forklift and Hi-Lo operation, shipping/receiving, inventory management, line relief, home repair, and demolition. Proven ability to multitask, solve problems, and support operational excellence through efficiency, punctuality, and a strong work ethic. Known for adaptability, team collaboration, and meticulous adherence to safety and quality protocols. Core Competencies
● Certified Forklift & Hi-Lo Operation (Sit-down / Stand-up / Electric & Propane)
● Shipping, Receiving & Inventory Control
● Material Handling, Order Picking & Packing
● Machine Line Support & General Production
● Landscaping, Drywall, Home Demo & Repair
● Project Management & Customer Service
● OSHA Compliance & Safety Standards
● Basic Computer Use (Scanning Systems, Logs, Inventory Software) Professional Experience
Private Contractor – Detroit, MI
Skilled Laborer (Landscaping, Home Repair & Demo)
June 2024 – Present
● Deliver comprehensive contracting services including landscaping, drywall installation, asphalt laying, demolition, plumbing fixes, and general home repair.
● Manage small residential projects from intake to completion, coordinating materials, labor, and customer communication.
● Conduct job site assessments and ensure all repairs meet safety codes and quality standards.
● Provide top-tier customer service, serving as intake specialist to scope client needs and build job estimates.
● Oversee project timelines and materials procurement for multiple concurrent assignments.
Hi-Lo / Forklift Operator
Wico Metal – Warren, MI
June 2023 – June 2024
● Operated forklifts to transport heavy steel and metal components across production and storage zones.
● Ensured accurate staging of materials for fabrication and assembly lines, minimizing downtime.
● Maintained compliance with OSHA safety standards for warehouse traffic and heavy equipment operation.
● Supported loading/unloading operations for inbound/outbound trucks using pallet jacks and lifts.
● Monitored material inventory levels and communicated discrepancies to supervisors. General Laborer (Seasonal)
Flex-N-Gate – Southfield, MI
January 2023 – June 2023
● Provided versatile labor support including machine line assistance, packaging, and material transfers.
● Executed rapid fill-ins for absent line workers across departments with minimal downtime.
● Kept workstations organized and followed 5S best practices for lean manufacturing. Warehouse Associate / Hi-Lo Operator
Auto Pallets and Boxes – Shelby Charter Township, MI April 2022 – October 2022 & October 2022 – January 2023
● Operated sit-down and stand-up forklifts to move, stack, and load pallets and wooden boxes for redistribution.
● Performed daily equipment inspections and preventative maintenance tasks.
● Conducted pallet repairs, graded damaged materials, and sorted items for reuse or discard.
● Maintained a clean, organized warehouse and ensured all material handling followed company SOPs.
Forklift / Hi-Lo Operator
MPM (Michigan Production Machinery) – Shelby Charter Township, MI April 2022 – October 2022
● Transported machine parts to press stations and replenished inventory throughout the production floor.
● Ensured machines were consistently supplied with components to support continuous production.
● Collected scrap metal from workstations, supporting facility cleanliness and recycling efforts.
● Delivered finished goods to designated storage and inspection zones for QA processing. Production Support Associate (Seasonal)
Flex-N-Gate – Warren, MI (via Staffing Agency)
October 2022 – December 2022
● Provided flexible production support including line work, packing, and material handling.
● Adapted quickly to rotating assignments, assisting departments based on daily staffing needs.
● Maintained quality control and assisted in preparing items for final shipment. Hi-Lo Operator / Inventory Loader
Garden Fresh Gourmet – Hazel Park, MI
November 2020 – April 2021
● Loaded raw ingredients and supplies onto production lines using pallet jacks and forklifts.
● Provided departmental relief to ensure smooth transitions between shift changes.
● Managed staging areas, coordinated material deliveries, and helped track supply usage. Education
Henry Ford Community College – Dearborn, MI
Completed Coursework in Plumbing, 2012
Certifications
Forklift Operator Certification
Valid: February 2021 – September 2025
Additional Skills
● Asphalt Laying & Drywall Installation
● Residential and Commercial Demolition & Repair
● Plumbing & General Home Maintenance
● Landscaping & Exterior Property Care
● Intake Specialist & Client Communication
● Time Management & Independent Work
● Physically Capable of Lifting 50+ lbs
References
Available upon request.
Contact this candidate