Customer Service Experience

Evan Kamphuis

Chino, California • 909-***-**** • ***********@*****.***

Motivated professional with nine years of service experience in dynamic settings. Proficient in resolving conflicts and committed to addressing challenges. Focused on attaining success through diligence, persistence, and meticulous attention to detail. Eager team player with demonstrated abilities to inspire others. Aiming to gain work experience and advance my career. Interested in learning new processes, enhancing communication skills, and managing tasks. My primary objective is to deliver excellent service while acquiring valuable skills and experiences.

WORK EXPERIENCE

Stater Brothers 05/2023 - 07/2024

Courtesy Clerk Chino, California

• Greeted customers warmly and provided them with excellent customer service

• Assisted customers with finding items in the store and answering questions

• Aided customers when requested to load product in their vehicles

• Ensured shelves were properly stocked and organized

• Provided hourly store sweeps to ensure cleanliness for best customer experience

• Communicated effectively with customers, supervisors, and co-workers

• Performed routine parking lot reviews to pull in carts and ensure cleanliness for customers Hussmann Refrigeration 08/2022 - 11/2022

Material Handler Chino, California

• Assisted with the shipping and receiving of materials, and parts staging

• Performed inventory counts to ensure material ordering needs were accurate

• Examined new or replacement parts for defects to ensure product stability

• Provided placement of equipment and other objects for assembly, installation, and/or service

• Delivered and parts, tools or equipment to assembly lines as needed

• Occasional help on job sites to help move or set equipment and cases Walgreens 01/2022 - 06/2022

Customer Service Associate (student job program) Chino Hills, California

• Provided courteous, friendly, fast, and efficient customer service

• Offered recommendations on items for sale to customer

• Maintained clean counters and organized shelves

• Took inventory, and maintained product records

• Checked in and priced merchandise as required or as directed by store manager/shift leader

• Constructed and maintained displays, including promotional, seasonal, and sale merchandise

• Completed special assignments and other tasks as assigned EDUCATION

High School Diploma

Chino Hills High School Chino Hills, CA. • 01/2022 VOLUNTEERING & LEADERSHIP

Chino American Little League 02/2015 - Present

Staff Volunteer

• Provide encouragement as a group leader to help make measurable difference for program recipients

• Volunteer to assist with operating smooth-running events by helping with organization and planning

• Contribute to community outreach while supporting the program mission centered on community support and enrichment

• Maintain operational facilities to provide services for all program needs Chino American Little League 02/2015 - Present

Junior Umpire

• Officiated youth baseball games to maintained standards of play and ensured that game rules were followed

• Judged performances during league baseball games to award points, impose scoring penalties, and determine results

• Verbalized league and division rules with team managers and delivered code of conduct expectations prior to start of game

• Encouraged good sportsmanship to collaborators and provided positive reinforcement Chino Hills High School Football 07/2018 - 07/2021 Student Volunteer

• Evaluated individual knowledge, skills, and strengths and assigned team positions to maximize talent areas

• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition

• Demonstrated proper position techniques for young athletes resulting in improved skills SKILLS

SKILLS SUMMARY: Operations Support, Relationship Building, Social Media, Team Collaboration

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