Customer Service Representative
Resume:
Carimah Ball
Fort Wayne, IN *****
***********@*****.***
Work Experience
Delivery Driver
Uber Drivers-Fort Wayne, IN
February 2020 to March 2025
• Provided transportation to customers to meet daily needs Business Sales/ Customer Service Representative
AT&T-Fort Wayne, IN
April 2019 to April 2020
• Receiving Inbound Calls
• Assisting business customers with there bills or phone plans
• Researching accounts to make sure customer was billed correctly or on the correct plan.
• Attempting make sales to upgrade the customers phone or plan. Buyers Remorse
AT&T-Fort Wayne, IN
April 2015 to April 2018
• Researching Accounts to locate missing equipment
• Crediting accounts when equipment has been located
• Debiting accounts when equipment has been returned damaged or not returned at all. Customer Service Representative
AT&T-Fort Wayne, IN
March 2007 to April 2015
• Assisting customers with questions about there bill.
• Selling equipment and service plans to customers
• Researching the bill to make sure customer was billed correctly.
• Answering inbound calls
Education
High school diploma
R Nelson Snider High School - Fort Wayne, IN
June 1998 to June 2002
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