Quality Assurance Analyst

Ashley Burger, Quality Assurance Analyst

Ogden, Utah, 84401, United States, 385-***-****, **********@*******.*** SUMMARY Detail-oriented Quality Assurance Analyst with almost 5 years of experience in software testing, including a current role as a Software Test Engineer at Epiroc Surface Mining Automation Center. Proficient in SQL, Linux, and manual testing methodologies, with a proven track record of executing robust test cases and regression tests. Successfully contributed to multiple projects in fast-paced environments, ensuring high standards of quality and efficiency. Ready to leverage unique skills to enhance product reliability and performance.

WORK EXPERIENCE

06/2023 – Present Software Test Engineer, Epiroc Surface Mining Automation Center Utah Automated testing processes for large machinery, enhancing efficiency and accuracy.

Developed and executed SQL and Linux Trimble Sim manual test cases, plans, and regression tests.

10/2020 – 01/2023 Software Tester QA, Total Quality Systems Utah Worked on Department of Defense (DoD) contracts, utilizing DevSecOps principles within the Azure platform.

Leveraged 2 years of experience with JIRA to manage and track software testing progress.

Constructed and executed basic SQL queries for data validation and verification.

Designed and implemented manual test cases, plans, and regression tests to ensure software quality.

Performed unit testing to identify and resolve software defects early in the development cycle.

09/2013 – 07/2016 Server, Olive Garden Utah

Delivered exceptional customer service during multiple promotional periods, enhancing customer satisfaction and loyalty. Collaborated effectively within a team to ensure smooth and efficient service operations.

Mastered the art of teamwork to deliver exceptional customer experience. 09/2019 – 09/2020 Barista, Starbucks Utah

Managed high-volume customer interactions during morning and closing shifts, maintaining service quality and speed.

Operated effectively in a fast-paced environment, prioritizing tasks to meet customer demands and maintain operational efficiency. Demonstrated multi-tasking abilities, handling customer orders, preparing beverages, and managing inventory simultaneously.

EDUCATION

06/2023 – Present SNHU

Bachelors, Computer Science

Online

SKILLS SQL Linux

Trimble Sim Manual test cases

Test plans Regression tests

JIRA Basic SQL Queries

Unit Testing Microsoft Office

Test Automation Visual Studio

Test Driven Development Regression Testing

Azure DevOps Test Planning

Consumer Testing DevSecOps knowledge

API Testing Manual Testing

Data Analysis Project Management

Reading Writing

Learning programming languages Hiking

Customer service Teamwork

Multi tasking Problem Solving

Communication Skills Organization Skills

Time Management Agile

Scrum Contractor Coordination

Cultural Competence

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