Customer Service Security Officer
Resume:
Objectives
A position that will utilize my security experience administrative, business and data-entry skills.
New Era Staffing Agency, LLC
Office Manager / HR Administrator
Lansing, IL
• Work with Registered Nurses, Licensed Practical Nurses, and CNA’s checking their credentials through IDPFR database.
• Staffing needs for the hospital contracts maintaining high professionalism
• Copying faxing filing manage day to day operations of the agency
• Update files through Shift wise programming
• Handle accounts payable processing and invoicing and payroll
2018-2022
Social Security Administration
Allied Universal
Armed Security Officer
Chicago, IL
Work with public via face to face providing professional and quality customer service.
Sign in workers, contractors, and employees that need to gain access to the federal facility
Operate security X-ray machine to look for prohibited objects
Scan mail outside mail that comes into the facility; check trucks and cars that need access to dock area for facility business.
Observe and report 162 views for any unusual activity from CCTV.
2016- 2019
AGB Investigative Services
Chicago, IL
Armed Security Officer
Patrol Premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Answer alarms and investigative disturbances.
Monitor and authorize entrance and departures of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write daily reports of daily activities and irregularities, such as equipment or unusual occurrences.
2013-2016
Orion’s University
Chicago, IL
Specials Instructor/Admin Assistant
Answer phones greet customers via face to face prepare documents for instructors
Organize/prepare documents for organization purposes using various computer applications
Maintain files/records and supervisors calendar
Prepare lesson plans for elementary school age pr-k thru 8th,
Demonstrate leadership skills to instruct children in various lessons
Show various techniques of drama, acting, singing, dancing.
Experience
2011-2013
L26 Restaurant
Chicago, IL
Senior Bartender
Open/close bar, clean, sanitize work stations, and prep garnishments.
Provide quality customer service via face to face.
Handled business transactions cash, credit/debit, and party deposits. Facilitate parties for groups and private events.
Professional Education
2014-2016
Chicago State University Chicago, IL
Business Management Information Systems
Academic Education
2001-2003
Robert Morris University Chicago, IL
3..75 GPA
A.A.S. Computer Network Specialist
References available upon request
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