Data Entry Customer Service

CAITLIN DAVIS

Tennessee Remote-Ready *************@******.** 423-***-****

Professional Summary

Detail-oriented, tech-savvy professional with 20+ years of client service experience and a strong foundation in scheduling, communication, and digital organization. Proven ability to manage online calendars, book appointments remotely, and deliver high-quality support in fast-paced environments. Seeking a remote position in virtual assistance, customer service, or data entry where organization, people skills, and professionalism are essential.

Core Skills & Tools

Online Appointment Scheduling

Remote Communication (Phone, Email, Zoom)

Data Entry & Record-Keeping

Google Calendar & Microsoft Outlook

CRM Tools & Customer Follow-Up

Time Management & Organization

Friendly & Clear Verbal/Written Communication

Slack Zoom Microsoft Teams Canva Google Docs Excel

Professional Experience

Independent Business Owner / Client Coordinator

Self-Employed Remote & On-Site Tennessee

2004 – Present

- Manage full client calendar using online scheduling tools with zero missed appointments over 10+ years

- Communicate daily with clients via text, phone, and email—ensuring clarity, professionalism, and satisfaction

- Perform accurate data entry of client history, preferences, and payment tracking using digital tools

- Deliver exceptional customer service by resolving scheduling conflicts and handling last-minute changes efficiently

- Promoted services online using social media, resulting in increased client engagement and bookings

Freelance Virtual Assistant

Remote Project-Based

Optional: Year – Present

- Provided remote customer support for clients via email and phone

- Scheduled appointments, managed inboxes, and tracked documents and spreadsheets with Excel and Google Sheets

- Helped organize online files and set reminders to maintain client workflows

Education

High School Diploma

Ongoing Self-Study: Google Workspace, Data Entry, & Remote VA Skills – Coursera/Udemy

Technical Proficiencies

Google Workspace Microsoft Office (Excel, Word, Outlook) Zoom Slack Calendly Square Canva Facebook Business Tools

References

Available upon request.

Contact this candidate