Customer Service Phoenix Az
Resume:
Glendale, Arizona
*****************@*****.***
Lupe Garcia
SKILLS
I'm a very dedicated employee. I enjoy taking on different tasks and have relentless efforts to complete them. I have a couple years worth of experience in Customer Service. Admin, and Accounting,sales and would love to join a company to exhibit these skills
EXPERIENCE
Valon Mortgage, Phoenix Az — Customer Service Rep
06/2023 - 02/2024
Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Directly engage with customers across a variety of inbound customer requests and inquiries, which consist of website assistance, escrow, processing payoffs, etc. Offer and refer eligible homeowners for refinancing opportunities to the originations department.
Gourmet Boutique, Phoenix Az — HR assistant/ HR
04/2022 - 04/2023
I would be in charge of recruiting new employees, interviewing them and finalizing hiring decisions. would conduct assistance for Orientation. would process the hire documents by entering the new employees into e-verify. conducting a background check and documenting them into ADP I would also be responsible for finalizing Payroll reports. assisting in areas that could be improved. Ensured all company policies were enforced and correct.
Arizona State Department Economic Security, Phoenix Az — Unemployment Insurance Adjudicator
01/2021- 01/2022
We examine claims on which issues have been identified to determine whether or not the issue would make the claimant ineligible to receive unemployment benefits. I would review PPL including personal documents. Researched laws regulations, and policies. Finalizing decisions with conformance to state and federal regulations
Metro PC's, Phoenix Az - Sales Rep Employment
02/2019- 09/2020
Help customers with technical phone issues an take payments as well. Enforced to do inventory weekly: Upgraded Customers phones and informed them of current plans Alerted customers to upcoming sales events and promotions. Completed all point-of-sale opening and closing procedures, including counting the contents of the cash register.
EDUCATION
Premier Charter High School,Phoenix Az — High School Diploma
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