Customer Service Representative

Bendu Konneh

*************@*****.*** Grand Rap

PROFESSIONAL SUMMARY

Hi my name is BENDU Konneh i was raised and born in new york

moved down to Michigan just a couple years ago I'm a 2024

graduate am 17 years old am dedicated and focus on any job

get love a friendly nice work environment

WORK HISTORY

Customer Service Representative Cashier Online Ord. Grand

Rapids, Ml

Mart 06/2022 - 05/2024

e Handled customer inquiries and suggestions courteously and

professionally.

Managed high-stress situations effectively, maintaining

professionalism under pressure while resolving disputes or

conflicts.

Actively listened to customers, handled concerns quickly and

escalated major issues to supervisor.

Resolved customer complaints with empathy, resulting in

increased loyalty and repeat business.

Answered constant flow of customer calls with minimal wait

times.

SKILLS

Customer Service

Problem-solving abilities

Active Listening

Critical Thinking

Staff Training

EDUCATION

Link Learning

Grand Rapids, Ml

05/2024

High School Diploma

CERTIFICATIONS

iam cpr certified just have to rene

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