Customer Service Retail Sales
Resume:
Richard Johnson
************@*****.***
Skills
Laboratory Techniques: Aseptic processing in biosafety cabinet, Upstream Processing and Downstream Processing, Buffer preparation, Fermentation, Seed inoculums. Equipment: Balance/scale/pipettes, Centrifuge, Bioreactor, Biosafety cabinets, Analytical instruments.
Education
Worcester Polytechnic Institute
Certificate in Biomanufacturing Completed May 2025 Clark University
BA: Liberal Arts In progress (Expected 2027)
Massasoit Community College
Alternative Fuels/Diesel Technology Certificate Completed December 2024 Experience
Lowe’s August 2024 - Present
Pro Loader/Lumber Retail Sales
● Specializes in cutting lumber orders for patrons specific dimensions
● Assist customers by loading materials and answering retail questions
● Maintains the cleanliness of designated areas
● Stock floor room area and assist in warehouse activities
● Provides excellent customer service
Table Talk Pies July 2018 - March 2020
Dough Maker
● Prepared, mixed, and documented batch records for large assortments of dough that produced up to 15,000 pies per shift.
● Followed established recipes/specifications/procedures ensuring consistency and quality for various baked goods that were FDA compliant.
● Operated and maintained mixing and baking equipment, performing regular cleaning and troubleshooting minor issues.
● Managed inventory and stored ingredients, ensuring freshness and proper stock levels.
● Assisted in developing new recipes and products by testing different dough formulations and baking techniques.
● Collaborated with the bakery team to meet daily production goals and deadlines. Special interests and Achievements
Author of Deathbed Dreams (2020) and Turn Little Wins Into Big Wins (2025).
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