Customer Service Production Associate
Resume:
Malinda Quintanilla
Austin, TX
Professional Summary
Dedicated professional with extensive experience in production operations, janitorial services, and facilities maintenance. Bilingual in Spanish and English, with exceptional organizational and communication skills. Known for delivering outstanding customer service, effective time management, and a passion for maintaining high standards in every role.
Work Experience
Production Associate
Tesla Plant
Austin, TX
January 2024 – February 2025
Supported production processes, ensuring adherence to quality and efficiency standards.
Collaborated with team members to achieve production goals while maintaining safety and compliance protocols.
Janitorial Worker
Wood Group US Inc.
November 2022 – August 2023
Performed daily cleaning and maintenance tasks, ensuring facilities met company standards.
Maintained a safe and hygienic environment for employees and visitors.
Responded to janitorial requests promptly and professionally, ensuring satisfaction.
Delivery Driver
Favor Delivery, June 2021 – November 2022
Efficiently picked up and delivered customer orders, ensuring prompt and accurate service.
Managed shopping tasks for personalized orders, providing exceptional attention to detail and customer satisfaction.
Adapted to dynamic schedules and routes while maintaining timely and professional communication with clients.
Demonstrated strong organizational skills in handling multiple orders and prioritizing delivery tasks.
Custodian/Floor Technician
Van Vleck School District
Van Vleck, TX
April 2016 – May 2021
Maintained cleanliness and organization of school facilities, creating a safe and welcoming environment.
Specialized in floor care, including cleaning, waxing, and polishing, to maintain professional standards.
Collaborated with staff to address facility needs and ensure satisfaction.
Education
General Educational Development (GED)
Obtained in 2011
Skills
Bilingual: Spanish and English
Facility Maintenance and Cleaning
Production Operations
Exceptional Customer Service
Time Management
Communication and Organizational Skills
Safety and Compliance
Team Collaboration
Attention to Detail
References
Christy Dement 979-***-**** and 979-***-****
Dolores Garcia (Work) 979-***-**** (Cell) 979-***-****
Jennifer Ford 979-***-****
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