Customer Service
Resume:
Llami Allen
***********@*****.***
OBJECTIVE
To obtain a full or part time position in your company
QUALIFICATIONS
Life, Property & Casualty License
Bachelor in Marketing
Bilingual, fluent in Spanish and English
Profile: A highly energetic and enthusiastic individual willing to learn
and to be part of a dynamic team.
EDUCATION
Life, Property & Casualty License, Houston, TX, 2011
Region 4 Teacher Certification Program, Houston, TX, 2009
Specialization: EC-4 Bilingual Generalist
Bachelor of Science in Marketing at the University of Houston
Downtown, Houston, TX, 2007
WORK HISTORY
Allcommunity Insurance Group - Agent, 2011-2012
Manage new and existing accounts, seek out new clients, handle and
resolve complaints and help policyholders settle claims.
Hollibrook Elementary Spring Branch ISD - Prekindergarten Assistant, 2009-
2011
Instruct students in small groups in various phonemic awareness
activities and math workshop activities. Assists in instruction of
students during whole group; supervise students during classroom
activities. Monitors and ensures safety for all students at all time.
CRC Insurance Services - Administrative Assistant, 2007-2009
Ensured that the mail distribution to agents and brokers. Managed
closed and active files for company and ensured proper procedures were
followed to archive files. Managed customer service calls and directed
clients to proper agents and brokers for resolution.
Guadalajara Hacienda - Waitress, 2005-2007
Managed 4-7 tables at every shift and took orders and ensured
customers' needs were met.
COMPUTER SKILLS
Highly knowledgeable in the following: Microsoft Word; Microsoft
Publisher; Excel; Access and Power Point.
INTEREST/HOBBIES
Reading, martial arts and languages
COMMUNITY ENVOLVEMENT
ACTS - St. Jerome Church Acts Community
Charity work at Casa Juan Diego
REFERENCES
Oscar Moncada - Current Supervisor - 832-***-**** -
*****@*********************.***
Stacy Bruegging - Former Supervisor - 713-***-**** -
**********@******.***
Anna Andrade - First grade teacher at Spring Branch - 713-***-**** -
****.*******@***************.***
Contact this candidate