Customer Service Baltimore Md

Kinsley Darden

Baltimore Md *****************@*****.***

Dedicated worker who thrives in a dynamically changing environment while working as a team member and meeting all production deadlines, bringing years of hands on experience operating heavy duty machines & equipment.

SKILLS Customer service, organization budgets, problem resolution, process improvement, hardware evaluation, Inventory management Certified Forklift Operator, Technical Skills.

WORK EXPERIENCE

FERGUSON Enterprises, LLC Baltimore MD Appliance Delivery and Installation Lead 7/2021 -Current

Accurate handling and installation of basic gas and electric household appliances such as washers, dryers, ranges, and refrigerators.Ensures the installed appliances are damage free, accurately installed according to manufacturer’s specifications and are fully functioning.Interact expertly and courteously with builders, designers and on-site customers

Giant Warehouse

Warehouse Lead Jessup MD 8/2016-8/2027

Assign work, check work in progress, and verify maintenance work. Maintain computerized records.Inspects work for defects, dimensions, alignment, end preparations, and seam splits in pipe.Reports all equipment malfunctions, safety issues, and required repairs Perform warehouse technician tasks known for meticulous attention to detail and a proactive approach to preventing inventory discrepancies. Skilled in utilizing handheld devices, interpreting shipping documents, and ensuring the accurate fulfillment of orders. Instrumental in reducing inventory

AARP Tow Truck Driver Lead Glen Burnie MD 10/2015-4/2017

Ensures safe delivery of vehicles by retrieving and delivering to and from customers. Moving vehicles in the lot, safely loading vehicles on truck bed, towing non-functioning units and disconnecting batteries. Conduct vehicle and equipment inspections, ensuring that all are in safe operating condition and that all requirements are met..

School High School SouthWestern High Baltimore md 1994 - 1997