Enthusiastic professional in many fields
Resume:
Professional Summary
Enthusiastic professional with experience working with children aged 6 months to 10 years and with over five years in customer service. Trained in various job roles across different industries, gaining diverse experience, and demonstrating professionalism, responsibility, and strong interpersonal skills. Possesses strong work ethics, is socially adept, and is committed to improving communication, reliability, and comfort in the workplace. CONTACT
Phone
Email:
**************@*****.***
Location
Salem, MA
Haverhill, MA
Preferred Name
Nely
Language
English: Fluent
Spanish: Beginner
SKILLS
Time/Team management
Multi-tasking
Customer
service
Efficiency
Active
listener
Team
leader
Flexibility
Strong
communication
EDUCATION
KIPP
Academy
Lynn
Collegiate
Lynn,
MA
2015-2019
Salem
State
University
Salem,
MA
2019
Work History
Desk Receptionist
Salem State University, Salem, MA
2020 - 2021
•Performed administrative tasks such as filing, copying, answering phones, making calls, and data entry.
•Maintained high personal and ethical standards; demonstrated professionalism appropriate to the position.
•Reported unusual events to the appropriate on-call professional staff member.
•Assisted with the check-in/out process for residents/guests and greeted them upon arrival. Bartender/Server
Maki Sushi Bar & Grill, Peabody, MA
2021 - 2022
•Provided excellent service to customers as a server.
•Served alcoholic and nonalcoholic beverages.
•Completed check-in and check-out procedures thoroughly every shift.
•Took detailed orders in the dining room while assisting customers at the bar. Substitute Teacher
KIPP Academy Lynn Elementary, Lynn, MA
2022 - 2022
•Supported arrival alongside teachers and leaders, greeting students and families, and ensuring they reached their classrooms safely each morning.
•Assisted with dismissal, supervising students alongside teachers and leaders, ensuring they safely reached their cars/buses each afternoon.
•Supervised students in classrooms during virtually-led lessons in various subjects.
•Supervised meal times, snack breaks, and recess alongside teachers and leaders. Nanny
2 Families of 4, Swampscott/Medford, MA
2022 - 2024 - Present
•Prepared dinner four-five times per week and made lunches for the following school day when requested.
•Executed light housekeeping tasks, including laundry, vacuuming, dog walking, and tidying bedrooms.
•Managed children’s schedules, planned engaging activities, and provided transportation to events such as sports and school.
•Coordinated with other parents for carpools, extra-curricular events, and other after-school and weekend activities.
Personal Assistant
2019-2020 2022-2024
•Organize arrangements. and maintain the employer’s calendar, scheduling appointments, meetings, and travel
•Answer employer. phone calls, respond to emails, and handle other correspondence on behalf of the
•Run household personal supplies. errands such as grocery shopping, picking up dry cleaning, or managing
•Book flights, hotels, transportation, and create detailed travel itineraries. Yanely Pichardo
Wondershare
PDFelement
Microsoft Office(Word, Excel)
Google (Docs, Gmail, Slides)
Cold Calls
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