Customer service, payroll. HR experience

Location:

Kansas City, MO

Salary:

20/hr

Posted:

August 08, 2025

Contact this candidate

Resume:

Objective

My skill-set and industry experience are comprehensive and up to date. I make it a priority to see that all jobs placed in my area are done well and efficiently. I am confident that my skills are well-aligned with the role, and I would be an excellent fit for your organization. Work History

Philips Respironics/Apex

10/2022—present

Customer Service Advocate

Duties: answer call center phones, assist patients with troubleshooting various CPAP machines and O2 machines, enter data correctly into SAP database, research patient information on database. State of Kansas, Legislative Services

12/2017-6/2022

Payroll Administrator/Benefits Coordinator

Duties: Payroll for full time staff, session staff, 40 Senators and 125 Representatives. Tracking of comprehensive time for inter-office, maintain personnel files, maintain payroll records. Keep up to date with current benefits with Blue Cross Blue Shield and KPERS. Enroll employees in insurance and/or retirement programs, maintain records for insurance and retirement decisions. Soldier Township

9/2010-12/2017

Administrative Specialist/Office Manager

Duties: General office, phone, computer, excel, word, publisher, mail, payroll, tax payments, work with community educational events with local schools, daycares and agencies. Help coordinate Halloween Safe House for community, reports off of Firehouse software for insurance agencies, investigation agencies and coroner reports.

Pam Flory

Phone: 785-***-****

Email: *************@*****.***

720 NE 64th St

Topeka KS 66617

Pam Flory

David’s Bridal

1/2017-5/2018, 1/2022-6/2023 (store closed)

Customer Service Representative

Duties: Assist customers with registration, assist managers, stylists, receiving/shipping, computer entry, scheduling programs, assist customers with purchasing the right item for their special day. Shawnee County Emergency Management

1/2010-current

Duties: Assist Emergency Manager and staff as needed with data entry, natural weather events and communications. Intermittent employee.

Kansas State Fire Fighters Association

1/2007-9/2010

Duties: help gather information to submit for grant reimbursement for fire gear, keep statistics, promotion of grant, public relations, advertising of grant and what is available to local fire departments. American Heart Association

2005-2008

Administrative Support

Duties: help with area fundraisers in the community, help meet with organizers, data entry, general office duties.

Computer Skills

Word, Excel, SHaRP system, Peoplesoft, Filemaker Pro database, Adobe, Quick Books, Firehouse, Scheduling/customer data base program, Virtual Web EOC, Kintera, SAP, Fieldglass, iConnect, Publisher, Teams, Power Point

Education

Seaman High School, Graduated 1986

Washburn University, Associates Degree, Graduated 1989 Professional Certifications

ICS Qualifications through FEMA

Pam Flory

References

Tom Day

State of Kansas, Legislative Services

***.***@***.**.***

785-***-****

Yolli Nemnich

David’s Bridal, Manager