Customer Service Inventory Control

David Virella

Kearny, NJ ***** **********@*****.*** 848-***-****

Willing to relocate Authorized to work in the U.S. Professional Summary

Dedicated and bilingual professional with over 15 years of experience across healthcare, warehouse operations, and customer service environments. Recognized for leadership, attention to detail, and a strong commitment to client satisfaction. Certified in clinical ophthalmic support and CPR. Adept in scheduling, inventory control, and staff supervision.

Professional Experience

Clinical Specialist Visionworks - Shrewsbury, NJ (Nov 2022 - Jul 2025)

- Perform patient check-in/out and manage appointment scheduling via phone, text, and in-person.

- Verify insurance and contact lens prescriptions; handle faxing and documentation.

- Conduct pre-exam testing and contact lens training (insertion/removal classes).

- Provide minor eyeglass repairs and assist with daily clinical tasks.

- Certified Clinical Specialist.

Warehouse Supervisor LaGrou Distribution - Des Plaines, IL (Jun 2004 - Dec 2021)

- Supervised warehouse dockworkers and managed daily logistics operations.

- Coordinated delivery and pickup schedules, verified shipments, and tracked product via RF systems.

- Led office operations across three departments; ensured smooth LTL pickup scheduling.

- Maintained accurate documentation and streamlined communication across teams. Guest Activity Attendant Wyndham El Conquistador Resort & Spa - Fajardo, PR (May 2003 - Dec 2003)

- Welcomed and assisted hotel guests in pool and activity areas.

- Supported food & beverage service and coordinated children's day camp activities.

- Ensured safety at the children's waterslide and assisted with pool area closing duties. Education

David Virella

Kearny, NJ 07032 **********@*****.*** 848-***-**** Willing to relocate Authorized to work in the U.S. High School Diploma

St. Anthony High School - Jersey City, NJ

Graduated: June 1997

Certifications

- Certified Ophthalmic Technician

- Certified Ophthalmic Assistant

- CPR Certification

- Non-CDL Class C Driver's License

Skills

Clinical & Administrative: EMR Systems, Medical Scheduling, Ophthalmology Support, Pre-testing, Contact Lens Training

Operations & Management: Warehouse Supervision, RF Scanners, Shipping & Receiving, Inventory Control Customer Service: Bilingual (English/Spanish), Front Desk, Hospitality, Retail Sales, Phone Etiquette Software: Microsoft Office Suite (Word, Excel), Data Entry, Order Processing Other: Leadership, Dispatching, Typing, Cash Handling, Packaging, Logistics Awards

Employee of the Month - Wyndham El Conquistador Resort (May 2003)

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