Field Service Customer

Highly motivated individual with experience in the electromechanical repair field. Proven track record of providing excellent customer service and performing quality maintenance on a variety of complex diagnostic devices. Intensive Electronic troubleshooting and repair of PCBs, including board level soldering. Additional skills in personal automotive repair, including brakes, AC, head gasket, and axle swap. Possesses excellent communication and problem-solving skills to ensure customer satisfaction and safety.

FIELD SERVICE — GE OEC Healthcare

McKinney, TX, January 2018 - July 2024

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN BIOMEDICAL EQUIPMENT TECHNOLOGY

— Texas State Technical College

Waco, TX, 2003

BACHELOR OF ARTS (B.A.) IN APPLIED LEARNING AND DEVELOPMENT

— University of Texas

Austin, TX, May 2001

Chris Prascher

Electromechanical Technician

Phone 945-***-****

Email ********@*******.***

Address Plano, TX 75025

• Extensive experience with mechanical repair • Intensive electromechanical troubleshooting

• Device-specific software loading and restoration Expertise in use of a variety of tools used in electronic, mechanical, automotive, and home

repair.

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• Investigated issues reported by customers or field service personnel concerning defective products or services offered.

• Successfully managed and maintained a large inventory of equipment and parts for regional field service operations.

• Participated in continuing education courses related to electronics field service operations. Monitored field service activities to ensure compliance with safety regulations and standards set by governing bodies such as FDA, OSHA, JCAHO.

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Provided technical support to customers and field service engineers, troubleshooting software and hardware issues for a variety of products.

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PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

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