On-Site High School

KENNETH HOCKADAY

Brooklyn, New York ***** 347-***-**** *************@*****.***

PROFESSIONAL EXPERIENCE

Internal Messenger - Swisspost Solutions, New York (09/2021 - Present)

- Escort messengers to their destinations throughout the building.

- Sort, deliver, and process incoming and outgoing mail.

- Deliver packages to clients.

- Provide shipping documentation and relay information to recipients.

- Document details about delivery times, problems, and special circumstances.

- Follow company policies and procedures during shifts.

- Verify package information for accuracy and completeness. Printshop Supervisor - Forbes, LLC, New York (02/1999 - 03/2020)

- Printed and mailed the Forbes Special Situation Survey Investment newsletter to 50,000 subscribers.

- Scanned images for digitization.

- Ordered mail and copy supplies.

- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

- Sorted and delivered incoming mail.

- Mentored newly hired employees on equipment operation and safety procedures; developed training manuals for new staff.

- Maintained and calibrated a network of 15 copiers.

- Performed minor repairs and reported major repairs on copy machines.

- Provided on-site training to cross-train associates.

- Ordered copy and mail supplies.

- Filed and stored completed work orders.

EDUCATION

High School Diploma - Transit Tech, Brooklyn, NY (Graduated: 06/1996) ACCOMPLISHMENTS

- Achieved veteran status at Forbes Magazine, with over 10 years of service.

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