Delivery Driver Customer Service

Florentin Burcea

**** ***** ******, **********, *******, 33755, US

727-***-****

*************@*****.***

Dedicated to learning, growing, and succeeding.

Responsible, adaptable, and available at all times. Dynamic communicator who consistently outperforms company goals and expectations. Cleaning and sanitation

Passenger assistance

Maintenance

Team building

Strong verbal communication

Team Leadership

Self-motivated

Team management

Organization

Customer service

Communications

Conflict resolution

Rideshare Driver - January, 2021 to July, 2023

Uber/Lyft - Clearwater, FL

Carefully stored passenger luggage and personal belongings for safety and security. Dropped off customers safely to their destination

Provided excellent service, assisted customers with their needs. Always positive in providing the best service possible. Maintenance Porter - September, 2018 to November, 2021 AKAM Key Real Estate - New York, NY

Light fixtures were dismantled, cleaned, and replaced. Lifted supplies, equipment, and heavy furniture with hand trucks or by hand. Kept the restrooms clean, stocked, and well-maintained for both staff and visitors. Hard floors were scuffed, top-coated, buffed, and varnished by me. Completed deep cleaning tasks such as buffing and polishing floors each week. Stripped and refinished them to keep the condition and appearance of hard surface floors in good shape. Kept carpets clean and protected them by steam cleaning and shampooing them on a regular basis. Identified facility issues, such as repair needs and major maintenance issues, and reported them to management.

Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.

Created and maintained clean and comfortable environments in building by vacuuming, cleaning windows, and dusting.

Professional Summary

Skills

Education

Work History

Mover - January, 2017 to August, 2018

Movers - New York, NY

Planned daily work strategies and followed oral and written instructions to move and ship products correctly.

Packed boxes according to proper service and quality standards to maintain a 100% customer satisfaction rate.

Moved furniture and up to 5 boxes using a utility dolly and a truck ramp. Arranged items at the customer's request and instructions at the destination. Used forklifts and pallet jacks to move large products from one warehouse area to another, making them more accessible.

Loaded, unloaded, and sorted cargo as part of accurate and efficient shipments. Kept storage areas organized, clean, and secure to fully protect company assets. Used a utility dolly and a truck ramp to move furniture and boxes.