Kirby Smith
Baltimore, MD *****
*********@*****.***
Work Experience
Payroll Specialist
Maxim Healthcare Services (ADP)-Columbia, MD
September 2023 to Present
Duties and responsibilities include processing payroll, maintaining time keeping records, reviewing payroll and payroll reports for accuracy, and maintaining accurate set up and tax filings federally as well as in multiple states and jurisdictions.
USPS Mail Carrier
United States Postal Service-Pasadena, MD
February 2023 to September 2023
Casing,endorsing,and delivering mail as a mail carrier help throw packages and assign people to routes as a Pse
Contact Agent
Lifebridge Health-Randallstown, MD
September 2022 to December 2022
as a contact agent i answer calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Customer Service Intake Specialist
Northern Pharmacy & Medical Equipment-Baltimore, MD February 2020 to August 2021
As a intake specialist I talk directly with patients and their families determining their needs their medical history physical and mental state and special requirements Understanding these needs helps the intake specialist determine what services the facility needs to provide and guides patients to the right areas Patient Care Representative
Call 4 Health-Linthicum, MD
June 2018 to January 2020
Assist patients in obtaining services, understanding policies and making health care decisions. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.scheduling appointments for clients
Certified Medical Technician
Helping Hands assisted living-Baltimore, MD
June 2017 to July 2019
As a Medication Technician I administer prescribed medication to patients and provide support to nurses and healthcare professionals. A short list of My duties includes offering medication to patients, performing basic medical check-ups, providing patient care, updating records, and filling in forms. Lab Assistant, Warehouse Supervisor, Shipping and Receiving Supervisor Happy Farm Botanicals-Odenton, MD
September 2013 to January 2016
my duties were to prepare formulate package and ship products from Happy Farms Botanicals assemble and clean equipment supervised seven other employees to make sure that the work was done proficiently and Timely go out and talk about the products that we sold from the Warehouse did demonstrations on clients and recruited new employees gain new clients for more business opportunities Education
Pateros High School-Baltimore, MD
July 2018 to July 2018
Skills
• Billing (2 years)
• Client services
• Insurance Verification
• Computer literacy
• Management
• EMR Systems
• Laboratory Experience
• Shipping Receiving (10+ years)
• Office Management
• Inventory management
• CPR (4 years)
• Supervised learning
• GPS
• Caregiving
• Mac OS
• Dispatching
• Venipuncture
• FDA regulations
• Bus driving
• Anatomy Knowledge
• Research
• Microsoft Word (10+ years)
• Receptionist (10+ years)
• Triage
• Medical Terminology (10+ years)
• Medical Office Experience
• Phone Etiquette
• Critical Care Experience
• Computer networking
• Laundry
• Filing (10+ years)
• Sales
• Epic
• Phlebotomy
• Windows
• Computer Operation
• Microsoft Powerpoint
• Microsoft Office
• English
• Shipping (10+ years)
• Home Care
• Warehouse Supervisor Experience
• Clerical experience
• Data Entry (10+ years)
• Logistics (8 years)
• Patient Care
• Medical Records (10+ years)
• Pivot tables
• Medication Administration
• Vital Signs (10+ years)
• Service technician experience
• Organizational skills
• IV infusion
• Driving
• Basic math
• Word processing
• Fleet management
• Computer skills
• Pallet jack
• Zendesk
• Medical receptionist
• QuickBooks
• Expert
• Warehouse Inventory (10+ years)
• Supervising experience
• Cleaning
• Customer service
• Courier
• Leadership Languages
• Customer Service Skills (10+ years)
• CNA (Less than 1 year)
• DME
• EKG
• Copywriting
• Nursing
• Experience Administering Injections
• Typing
• Documentation review
• Medical Billing
• ICD-10
• Content management systems
• Case Management
• Analysis skills
• Microsoft Outlook
• Medical Coding
• Hospital Experience
• Supervising Experience
Certifications and Licenses
RN License
CDL
CPR Certification
CNA
First Aid Certification
CDL B
AED Certification
BLS Certification
Certified Medical Assistant
Securities Industry Essentials
Enrolled Agent
Non-CDL Class C
Certified Payroll Professional
Certified Medication Aide
Licensed Clinical Social Worker
Certified Phlebotomy Technician
RMA
Driver's License
Certified Medication Technician