Nursing Assistant Customer Service

**/**** - ******* ********* ***** Aide (CNA)

CSI Nurseworld, Summerfield, FL

Nursing Assistant 06/2008 - Current CSI Nurseworld Summerfield, FL • Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support • Monitor patient health, including taking vital signs and reporting changes in condition to supervisors or family members • Provide companionship, emotional support, and ensure the safety of patients in their homes by maintaining a clean and comfortable living space • Help with light housekeeping tasks such as laundry, meal preparation, and cleaning to promote a hygienic living environment • Assist patients with medication reminders and ensure they follow prescribed care plans as directed by healthcare professionals. CERTIFIED NURSING ASSISTANT

1 Year of College or a Technical or Vocational School CENTRAL FLORIDA COMMUNITY COLLEGE, FL

Computer Programing

1 Year of College or a Technical or Vocational School Sullivan County Community College, NY

06/2025 CNA LICENSE

STATE OF FLORIDA DEPARTMENT OF HEALTH

12/2024 CPR CERTIFICATE

AMERICAN HEART ASOCIATION

DAVID ROSENBLOOM

OCALA, FL

Phone: 352-***-****

Email: *******************@*****.***

Ability Summary

Hard-working, highly motivated team player Certified Nurse Assistant (CNA) with extensive transferable skills developed over 10+ years of experience in customer service and operational roles in both the restaurant and dry cleaning industries. Demonstrated expertise in employee oversight, customer service, and administrative tasks, in addition to hands-on work including food preparation, service, and dry cleaning operations. With a solid foundation from 10+ years in a family-owned dry cleaning business and restaurant settings, with organizational and interpersonal skills. Highly knowledgeable in the longterm care of disabled individuals, acquired skills through personal caregiving. Skills

Resolving customer issues with empathy and patience Support for patients in palliative or hospice care settings G-Tube Care and Mobility Support

Clear and effective communication with patients, families, and team members Organizing shifts, appointments, and ensuring seamless operation Employment History

Education History

Occupational Licenses, Certificates and Training

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