Agilist/Project Manager/SM

KIRANKUMAR K PATEL

Bellevue, WA *****

**************@*****.*** 724-***-****

PROFESSIONAL SUMMARY

A seasoned Scrum Master & Agile Coach with 10+ years’ experience leading cross-functional teams and delivering enterprise software projects using Scrum, SAFe, Kanban, XP, and Waterfall. Servant leader skilled in facilitating Agile ceremonies, release planning, dependency management, coaching, and mentoring. Expert in Jira administration, Confluence, and driving KPI-based delivery improvements. Achieved consistent gains in team velocity, quality, and stakeholder satisfaction across multi-million-dollar projects. CORE COMPETENCIES

• Scrum, Agile, SAFe, Kanban, XP, SDLC, Lean Agile

• Servant Leadership, Team Empowerment, Coaching & Mentoring

• Sprint Planning, Stand-ups, Retrospectives, Grooming, Story Mapping, Release Planning

• Backlog Management, PI Planning, Dependency Management

• Jira Administration, eazyBI Reports, Confluence, MS Project, Azure DevOps

• Velocity Tracking, Burndown Charts, Productivity Metrics, Risk Mitigation

• Stakeholder Engagement, Transparent Communication, Change Management PROFESSIONAL EXPERIENCE

META Reality Labs, Redmond, WA

Process Lead / Scrum Master Feb 2022 – Mar 2025

• Facilitated Agile ceremonies and release planning for 3 teams, improving velocity by 18%.

• Partnered with Product Owners for backlog grooming, story mapping, and acceptance criteria.

• Removed impediments, coached and mentored teams for self-organization and consensus.

• Administered Jira workflows, built eazyBI dashboards, and maintained KPI transparency. Wells Fargo – ServiceNow IoT Platform (Contract)

Scrum Master May 2020 – Dec 2022

• Led Agile transformation and SAFe PI Planning.

• Boosted velocity by 18%, optimized backlog, and improved reporting in Jira/Confluence. Boeing – Boeing Management System

Product Owner / Scrum Master Dec 2018 – Mar 2020

• Doubled team capacity and improved production by 27% through Agile coaching and dependency management.

Primerica – Customer Analytics Dashboard

Scrum Master / Product Owner Apr 2017 – Nov 2018

• Reduced churn/bugs by 30%, promoted continuous feedback, and enhanced stakeholder engagement.

SunTrust Bank, Atlanta, GA

Scrum Master Oct 2015 – Mar 2017

• Increased team velocity by 35% and reduced release cycles by 28%.

• Introduced Agile reporting and change management practices. PNC Bank – Application Integration Team

Scrum Master Jan 2014 – Sep 2015

• Improved productivity by 37% with Scrum/Kanban rollout. Cardinal Health

Scrum Master Jun 2012 – Dec 2013

• Achieved 7% cost savings optimizing Kanban/Scrum workflows. Alliance Bank, Dallas, TX

Business Analyst Aug 2009 – May 2012

• Drove 11% revenue increase through Agile process modeling and documentation. HSBC Bank, Bangkok, Thailand

Business Analyst May 2007 – Apr 2009

• Delivered $0.5M data warehouse, reduced revenue loss by 20% via process improvements.

EDUCATION & CERTIFICATIONS

Bachelor’s Degree – Gujarat University, 2001

Certified Scrum Master (CSM) – Scrum Alliance

SAFe 4.5 Scrum Master

Jira Administration, eazyBI Reporting

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