Customer Service Physical Therapist
Resume:
Jennifer Revoal
Customer Service Professional
Aurora, Co. 80014
SKILLS
A Physical Therapist Assistant for over 20 years working in various types of settings. I have been working from home performing various customer service and sales roles and I’m familiar with different software applications, proficient at conflict resolution, and possess a positive attitude. I’m patient, accountable, have good communication skills, compassionate and empathetic, and good at time management.
EXPERIENCE
Windcrest Senior Living, Highlands Ranch, Co.
02/2023 to 6/2025
Home support assistant for seniors in independent living
Supported residents with activities of daily living to include doctor’s appointments, buying groceries, medication reminders, housekeeping, walking exercises, meal preparation, and companionship.
Healthcare Outsourcing Network, Lakewood, Co.
02/2020 to 12/2022
●A billing accounts representative working in the hospital’s EPIC system answering a variety of patient questions
●Sent client requests for billing and coding issues
●Educated patients on understanding their statements
●Reviewed patient’s current situation to see if they qualify for financial assistance
●A work from home position
Lowe’s Home Improvement, Englewood, Co.
01/2019 to 01/2020
●Worked in the garden center during peak season
●A cashier for the garden center, lumbar, customer service desk, and the return desk
●My responsibilities included internet order fulfillment, in store orders, returned merchandise going to the appropriate department, closing duties, and excellent customer service Ameriplan USA, Plano, Tx. 03/2014 to 12/2018
●Medical, dental, and chiropractic sales for discounted rates
●A work from home position
●Providing good customer service for members in order to save them hundreds of dollars for dental and healthcare benefits
EDUCATION
Arapahoe Community College, Littleton, Co.
09/1989 to 05/1992
Physical Therapist Assistant Associate's Degree
AWARD
Advanced Wound Care Certificate
President’s Honor Roll College
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