Customer Service Part-Time
Resume:
RONALD J. RUZGIS
*********@*****.***
EMPLOYMENT HISTORY
June 2015 - Present
Owner
Cantina Sol – Fort Myers, Florida
Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration.
Interact with managers and employees via Skype or phone. Manage business finances, including paying vendors and employee payroll. Monitor income expense sheets to track and adjust expenses. Review sales and activity reports to measure productivity and meet performance targets September 2006 - Present
Consultant
RUZGIS AND ASSOCIATES, LLC – Sarasota, Florida
(Part-time Consultant) Results-driven, quality-focused, and dedicated consultant with over 25 years of proven operational, financial, and personnel management success in entrepreneurial and corporate roles. Demonstrated strengths leading in high-volume, customer service oriented environments. Track record of increasing revenue, improving operational efficiency and creating productive teams.
June 1992 - September 2006
Owner/Operator
5151 OCEAN BOULEVARD INC. dba THE BEACH CLUB – Siesta Key, Florida Directed all daily operations. Oversaw all kitchen, restaurant and bar operations. Managed all accounting, hiring and reporting functions. Reviewed and assisted department heads with recruiting plans, hiring decisions and training programs. Developed and controlled the annual budget. The Beach Club is the oldest Bar/Restaurant on Siesta Key. Open 365 days a year. SOLD the business, building and land in 2006 and semi-retired. Notable Accomplishments
• Generated increases in gross sales and operating profits
• Gained advanced expertise in wine, liqueurs, alcohol and beers
• Wrote comprehensive policy, procedure and operational employee handbook
• Developed staff potential, fostering promotional growth of several employees
• Supervised complete interior and exterior renovations
• Actively participated in numerous fund-raising events for community non-profit organizations Prior to 1992 -
Provided upon request
EDUCATION
Southern Illinois University – Carbondale, IL
B.S. in Business (BSB) - 1975
REFERENCES
Upon Request
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