Customer Service Financial Services

NICOLE

EXPERIENCE

EDUCATION

SKILLS SUMMARY

LANGUAGE

EXPERTISE

I am self motivated, well organized and a

hard worker. I perform well under

pressure and enjoy responsibility. I have a

successful relationship with my

fellow staff members and add value when

part of a team. I am honest, loyal

enthusiastic worker with the ability to

multitask.

About Me

**************@*****.***

074*******

MR PRICE FINANCIAL SERVICES

Collection Agent

2012 - 2019

GRADE 12

8 Birch Road Pinetown

QUALIFICATIONS: NQF LEVEL 3 TELEPHONE ETIQUITTE.

LEVEL 1 (EXPIRES ON

11/07/2015)

English

Contact Centre Agent

Telephone Etiquette

Problem Solving

Negotiation

Critical Thinking

Team Player

UPSTREAM GROUP

DEBT COLLECTION

2021 - 2022

Collection of Debt for customers that have defaulted under the debt review process

UPSTREAM GROUP (CONSUMER FRIEND)

CUSTOMER SERVICES ( DEBT REVIEW)

2022 to current

Assisting customer with debt review queries, for account that are mandated to Consumer Friend.

Contact : Laura 031*******

WESTCLIFF SECONDARY

SUBJECTS : ENGLISH, AFRIKAANS,

GEOGRAPHY, BIOLOGY, TRAVEL AND TOURISM

AND BUSINESS ECONOMICS

PILLAY

Microsolft word / excel 90%

Contact this candidate