Customer Service Data Link

Michael S. Stanko

***********@*****.*** * 757-***-**** * Portsmouth, VA

https://www.linkedin.com/in/michaelstanko1976

As an individual with extensive personal computer use spanning several years, I am equipped with a solid foundation in navigating various digital environments and applications. While I may lack professional experience, my adeptness with technology reflects my capacity to quickly adapt to new software and systems. I am eager to leverage my familiarity with computing platforms to swiftly acquire proficiency for whatever task is needed. With a strong willingness to learn and a dedication to meticulous work, I am ready to contribute as effectively as possible to your team's objectives.

Work Experience

Customer Service/Tech Support - Concentrix December 2024 - June 2025

• Provided assistance to customers using software program

• Provided support for technical issues for software program Family Caregiver May 2003 - May 2023

• Maintained an updated medicine list

• Provided transportation for medical appointments Data Link Technician at US Navy April 1995 - April 1998

• Maintained, troubleshot, and repaired radios, computers, and other equipment in the Data Link System.

• Performed preventive maintenance on various electronic equipment

• Coordinated with team members to ensure the smooth operation of the Data Link System

• Assisted in training new technicians on equipment maintenance and troubleshooting

• Provided technical support to optimize system performance Cashier at McDonald’s June 1993 - April 1995

• Processed customer transactions at the checkout counter

• Maintained cleanliness and organization of the cashier area

• Assisted with customer inquiries and provided friendly service

• Managed cash handling and balanced cash register at the end of shift

• Collaborated with team members to ensure efficient operations Education

United States Navy Electronics Technician School, Great Lakes Sam Houston High School, Texas

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