Support

TAMMY L NICHOLS

*** ******** **. *********, ** **804

352-***-****/***********@*****.***

WORK EXPERIENCE

SAIC Oakridge, TN

Subcontracts closeout specialist, Feb2020-Current

Experienced subcontracts Support Specialist with a robust background in data systems management, including Power BI, Costpoint 8, Cognos, and SharePoint.

Adept at conducting thorough reviews and approvals of final and interim subcontract invoices.

oReviewing, assessing, and submitting Cornerstone NPO and SIPA entries for Vendor payments

Expertise in executing the finalization and submission of Subcontract Closeouts, ensuring meticulous compliance with federal regulations and contractual obligations, while maintaining timely and precise financial reporting.

oKnowledge of FAR, requirements.

Proven track record in subcontracting invoice management and providing strategic project direction.

oDirect the subcontracting invoice process, including validation, approval, and dispute resolution.

Interaction and communication with subcontract vendors for closeout preparations.

Use of Oracle BPM invoicing system to enter, track and process vendor credits and debits.

Expertise in Microsoft Office Suite (Excel, Word, PowerPoint)

Aerotek/SAIC Oakridge, TN

Subcontract Closeout Specialist, July2019-Feb2020

Use of record tracking systems such as Costpoint 7, SAP, Documentum, and Cognos.

Interaction and communication with subcontract vendors for closeout preparations.

Use of Oracle BPM invoicing system to enter, track and process vendor credits and debits.

Proficient use of Excel spread sheets.

GC Services Limited Partnership-Knoxville, TN

Account Representative, 03/2007-04/2019

Managed payment processing and conducted thorough analysis of accounts to identify delinquencies and address ongoing issues.

Engaged with clients regarding overdue accounts to develop customized payment plans and explore restructuring options.

Mitigated potential losses and enhanced profitability by executing scheduled collection campaigns, consistently meeting recovery rate targets.

Conducted focused collections on overdue accounts and efficiently handled a high volume of inbound calls related to delinquent account reconciliation.

Provided timely updates on business proposals, contracts, and current projects, while managing a substantial volume of inbound calls for account reconciliation.

US Bank-Knoxville, TN

Recovery Specialist, 02/2002-03/2007

Utilized scripted conversation prompts to effectively communicate current account information and secure payments.

Managed daily inbound and outbound calls with a focus on obtaining the required funds.

Assessed accounts and made recommendations to management regarding repossession actions..

Monitored account compliance with established payment plans and identified violations.

Conducted skip tracing on past due accounts to locate responsible individuals.

EDUCATION

Associate of Arts Degree-Business Focus

1987 Hiwassee College-Madisonville, TN

ADDITIONAL SKILLS

Skilled with Microsoft Office

Detail Oriented

Goal Oriented

Proficient with using Excel Spread sheet operations

Proficient use and understanding of Adobe Acrobat Pro DC

Client/Customer Relations

Data Tracking

Document and Account Management

ERP (Enterprise Resource Planning) software

Repayment Plan Structuring

Strong Communication Skills

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