Front Desk Customer Service

Wetspharlie Joseph

Brooklyn, NY *****

*******@*****.*** 929-***-****

Professional Summary

Reliable and detail-oriented professional with a background in customer service, front desk support, and administrative tasks. Recognized for strong time management, critical thinking, and ability to work independently. Currently pursuing a degree in Radiologic Technology. Fluent in English, French, and Haitian Creole.

Work Experience

Highflyer Zipline - Front Desk Attendant

Foxwoods Resort Casino June 2023 - Oct 2024

- Greeted and assisted guests; managed check-in processes

- Handled scheduling and maintained accurate logs

- Delivered clear instructions and ensured safety compliance Gap - Sales Associate

New York, NY June 2023 - May 2024

- Managed cash register and processed transactions efficiently

- Maintained organized displays and assisted with stockroom tasks

- Provided customer support in a fast-paced retail environment Regina Pizza - Cashier / Counter Staff

Foxwoods Resort Casino, CT June 2021 - May 2023

- Operated POS system and handled cash/card payments

- Managed phone and in-person orders with accuracy

- Kept work area clean and well-stocked

Education

CUNY New York City College of Technology - Brooklyn, NY Sophomore, Radiologic Technology (In Progress)

January 2025 - Present

High School Diploma / GED

Skills

- Data Entry & Filing

- Organization & Scheduling

- Time Management

- Problem Solving

- Microsoft Word / Google Docs

- Multilingual Communication

Languages

- English - Fluent

- French - Fluent

- Haitian Creole - Fluent

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