Customer Service Support

Carlos Mejia

Kissimmee, FL *****

************@*****.***

231-***-****

Professional Summary

Bilingual professional with extensive experience in Spanish English interpretation, customer service, and transportation. Recognized for strong interpersonal skills, dependability, and a heart for service. Committed to bridging communication gaps and serving communities through ministry and outreach.

Core Competencies

- Spanish English Interpretation & Translation

- Bilingual Customer Support

- Transportation & Route Navigation

- Relationship Building & Donor Engagement

- Community Outreach & Ministry Involvement

Professional Experience

Rideshare Driver

Uber/Lyft – Orlando, FL 2018 – Present

- Transport passengers safely and efficiently using GPS and preferred routes

- Deliver exceptional customer service with a focus on safety and satisfaction

- Maintain high rider ratings and manage daily logistics independently Spanish-English Interpreter

Omni Trans Services – Orlando, FL

2019 – 2023

- Interpreted for medical appointments and legal cases (workers’ comp)

- Supported Spanish-speaking clients with empathy and accuracy. Translated documents and facilitated transportation

Project Representative

CRU – Orlando, FL 2012 – 2018

- Acted as liaison for over 350 donor partners nationwide

- Strengthened engagement and secured ongoing project funding

- Promoted ministry initiatives through personalized communication and stewardship Community Involvement

- Volunteer, Prison & Street Ministry

Education

B.A. in Biblical Theology

Florida Divinity University – Orlando, FL High School Diploma.