LORETTINE MATTHEWS
*************@*****.*** Cellphone# 919-***-****
Summary
AHIMA Registered Health Information Technician with proven working experience in various industries that honed my
analytical, organizational, and attention to details skills. My work ethic is getting things done by prioritizing work loads,
collaborating and communicating with teammates effectively to meet and exceed job expectations.
Skills
● Data entry ● HCPCS Coding
● Insurance verification ● HIPAA Law
● Medical Documentation ● Microsoft Windows/Excel
● Communication (oral/written) ● Point-of-sale machine repair
● Certified Nursing Skills ● Logistics support
● Medical terminology and Disease Process ● Customer service
● ICD 10-CM/PCS Coding ● Cash management
● CPT Coding ● General Accounting
Experience and
Central Carolina Hospital Sanford,NC Ability to quickly search walk-in and EMS patients in the computer system
Patient Access II and capture the chief complaints to alert triage nurse severity of patient
2/13/2023 - Current condition.
Ability to process full registration of outpatient encounters such as
Laboratory, X Rays, and Sleep Study appointments as needed.
Ability to establish quick rapport with patients during full registrations in
order to obtain accurate demographics and insurance information.
Timely verifies patient insurance information and effectively collects
payments as required..
Ability to work collaboratively with the medical staff for efficient discharge
processes by multitasking and prioritizing patient charts that need quick
registration completion.
Toshiba Global Commerce Solutions Ability to quickly diagnose problems of Point-of-Sales (POS) printers in order
(TGCS)/CTG Durham, NC to meet daily repair goals and reduced usage of unnecessary parts
Depot Repair Technician I replacements.
05/16/2016- 2/10/2023 Ability to transition to different functions within the Depot operation such as
booking and or shipping needs to meet customer needs.
Effectively handled generations of more than 500 PDF shipping labels daily
for email distribution to a special customers’ account as an added assignment.
Successfully secured a permanent position as a Toshiba Depot repair
technician from working under an agency.
Has successfully transitioned to a quality control analyst role on POS items
ready for shipments.
Ability to effectively communicate with colleagues on quality discrepancies
found on their items repaired and suggest quality measures for improvement.
The Laurels of Chatham Pittsboro NC Ability to establish rapport with assigned residents and earn their trust in
Certified Nursing Assistant I order to provide assistance to activities of daily living (ADLs) with less
01/2016 - 05/2016 resistance.
Timely obtained vital signs, and record patient data on electronic records
which provide nurses up to date data to track patient health conditions.
First Choice Home Care Sanford, NC Safely followed established patient nursing home care plan and timely record
Certified Nursing Assistant I documentation of care to ensure patient’s quality of care.
08/2015 - 01/2016 Has earned the trust and confidence of the family to provide personal care in
their residence.
Westfield Rehabilitation and Health Managed to provide routine personal care to more than 10 residents without
Center Sanford, NC complaints from residents, family, and floor nurses.
Certified Nursing Assistant I Completed timely documentation on resident's chart which helped nurses
07/2013 - 08/2015 monitor resident’s health status according to care plan.
Pittsboro Christian Village Sanford, NC Effectively established good rapport with residents while assisting routine
Certified Nursing Assistant I personal care.
10/2009 - 11/2012 Positively contributed to the resident's home environment of safety, privacy,
and respect by always observing residents’ rights and immediate needs.
Carolina Atlantic Distributors, Accurately performed daily invoicing and payment posting.
Inc Sanford,NC Ability to balance the A/R ledger monthly without delay which helped other
Accounts Receivable Coordinator departments comply with their reports on time.
04/2005 - 10/2009 Generated more than 10,000 invoices annually with 100% accuracy.
Effectively maintained less than <1% past due accounts.
Contributed to increase sales for the company by keeping customer accounts
updated and by answering salespeople phone inquiries.
Ability to participate in other financial reporting projects as assigned by the
VP of Administration.
Education and Certification
Central Carolina Community College Sanford
AAS in Health Information Technology, Graduated
2016- 2020
Visayas State College of Agriculture Visca, Baybay, Leyte, Philippines
BS in Business Management
1994- 1998
Registered Health Information Technician
AHIMA#242838 valid until January 25, 2025