Customer Service Representative
Resume:
Oct **** Current
Online
Feb 2021 Oct 2022
Portmore Plaza Pines
Jun 2018 Mar 2021
**-*** **** **, **** Rios
May 2017 Jan 2018
Gabriel Bowen
Professional Summary
Diligent customer service professional accustomed to working independently and collaboratively in direct response to customer care and support requirements. Communicates well with others and maintains accurate records. Decisive problem solver with enthusiastic attitude and desire to please consumers. Skills
Customer service Problem resolution
Multitasking Teamwork
Analytical thinking Organization
Experience
Digicel Jamaica
Customer Service Representative
Answered inbound calls to greet and assist customers with various needs and questions.
Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
Resolved customer inquiries, complaints, and issues providing insightful solutions.
Fiverr
Digital Marketing Freelancer
Worked with clients to define project scope and conform objectives to budget.
Ibex Global
Customer Service Representative
Resolved customer inquiries, complaints, and issues providing insightful solutions.
Sandal Ochi Jamaica
Office Clerk
Maintaining files and records so they remain updated and easily accessible · Sorting and distributing incoming and outgoing mails and receipts. Lot 297 5 East Greater Portmore, St Catherine, Jamaica **********@*****.***
Jun 2018
Education
Cedric Titus High School
High School Diploma: Information Technology
CSEC Mathematics
CSEC English A
CSEC English B
CSEC Social Studies
CSEC Caribbean History
CSEC Information Technology
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