Customer Service Direct Support

TIARA YOUNG

*************@*****.*** 769-***-**** Brookhaven, MS 39601

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.

Cashier A one stop #12 - Brookhaven, MS 04/2024 - Current Resolved customer complaints professionally in accordance with company policy. Accepted cash and credit card payments, issued receipts and provided change. Answered phone calls to assist customers with questions and orders. Scanned items and checked pricing on cash register for accuracy. Checked personal identifications during alcohol and tobacco sales. Cashier Bkwik - Brookhaven, MS 06/2023 - 04/2024 Resolved customer complaints professionally in accordance with company policy. Accepted cash and credit card payments, issued receipts and provided change. Answered phone calls to assist customers with questions and orders. Scanned items and checked pricing on cash register for accuracy. Checked personal identifications during alcohol and tobacco sales. PCA Ability Works Rehabilitation Center - Brookhaven, MS 04/2018 - 02/2023 Provided physical support to assist patients with bathing, dressing and toileting. Provided emotional support to patients and families during difficult times. Responded promptly to emergency situations according to established protocols. Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.

Prepared meals according to dietary guidelines set forth by the physician or dietitian. Copiah-Lincoln Community College Wesson, MS 12/2024 Associate of Science: Healthcare Data Technology

Summary

Experience

Education and Training