Diane M. Ragusa
***** **** ******** ****** **********, IL 60586
*************@*****.***
Education: Joliet Junior College, Joliet, Illinois
Associate Degree Liberal Arts. 1995
Associate Degree in Science 1995
Achievements: Basic Nurse Assistant Training Program 1995
Nurse Aide Training Competency Evaluation Program 1996
State approved Certified Nurse Assistant Training Program
State approved Certified Nurse Assistant Manual Performance Skill
Examination at Illinois Department of Public Health-Recertification-2014
State approved Certified Nurse Assistant Training Competency Evaluation- 2014
Current with CPR-2026
EXPERIENCE
April 15, 2024- current Ascension Cancer Care & Hemotology, Romeoville
Medical Assistant- current
May 12, 2014- March 2024 Presence Saint Joseph Medical Center Joliet
CNA-2 west, Med-Surg/ Telemetry Unit
CNA/ Patient Liaison-Same Day Surgery
Use Meditech for recording patient information.
April 1, 1996- May 2014 Palos Community Hospital
CNA: Med/surg unit basic certified nurse assistant duties, taking vitals, grooming, feeding, transporting assisting the nurse with various jobs, positioning, answering call lights quickly assisting family members, gathering input and output records, and documenting them.
CNA/Patient Liaison: Same Day Surgery, I prepared patients for their surgical and endoscopy procedures, connected the doctors to the family members after patient procedures, directing family members where to meet their patients throughout the hospital, in charge of ordering nourishments and supplies for patients, kept the patient information board updated and running daily, completed vitals both preop and postop, did pregnancy and drug screen urine tests, applied Ted hose and SCDs, completed accu checks and weight on patients, discontinued IVs on postop, discharged patients to family members to go home.
Orderly/aide in surgery department for over 5 years. Locating patients throughout the hospital including the emergency room and intensive care units. Transporting patients to holding area, surgery department and recovery room assisting in the set up of surgeries for scheduled and on call emergencies. Running supplies, blood, and anything the nurse needed, holding for sterile preps, keeping supplies stocked delivering specimens to lab and pathologist while patients were in surgery cleaning up after surgeries and reassessing the room for the next case quickly.
Call Center Representative with Physician Referrals for 10 years. Directing patients to the appropriate physician, scheduling various classes on the computer and registering patients to the appropriate class, collecting payments from classes that have a physicians following up with the complete process, retrieving on-line registrations, printing up labels, certificates and name tags, generating rosters and confirmation letters, guiding patients with various questions pertaining to the hospital ordering and keeping supplies stocked sending information packets for certain screenings, entering and updating physicians information on website.
1994-1996 Newsome Rehabilitation Center
Physical Therapist Assistant for 2 years. Assisted patients with personal therapy routines initiated by the therapist. Assisted patients in an aqua tread mill, (treadmill underwater), ordered supplies set up patients in stim. units, with ice or heat, set up patients in heated fluido-therapy machine.
1989-1994 (late) Dr. Tsai. Plastic Surgeon and Hand Specialist
Medical Assistant for over 5 years, taking histories, scheduling new and follow-up appointments assisting in office surgeries,, setting up and cleaning up after, settled patients in office rooms and prepared them for the doctor, removing bandages, taking and developing hand and wrist x-rays, answering phones set up new patient charts, making follow-up calls, sent out patient specimens to pathology made specimen result calls to patient under the doctors authority.
Personal note: working as a team player out ways the benefits and always willing to go the extra mile. Going above and beyond is how I live my life. Even though I have been in the medial field for over 25 years, I am always willing to learn and expand my medical knowledge in any way.