Shop Operator General Manager

***.********@*****.*** 419-***-****

Don Randazzo

Qualifications Summary

Five years of Roll Shop Operator experience.

Two years of Railroad Conductor experience.

Thirteen years of Retail Management experience.

Six years of Telecommunications experience.

Professional Experience

Roll Shop Operator–Northstar Bluescope, Delta, OH 2020– present

Tier 3 Crew leader in the Roll Shop that leads a crew of Roll Shop Operators that builds and maintains rolls for use in the Hot Strip Mill.

Ensure that all the needs of the Hot Strip Mill are met by communicating and coordinating with Team leaders and Operators.

Conductor–Norfolk Southern, Toledo, OH 2017– 2019

Responsible for safely coordinating movement of freight across Norfolk Southern’s rail network to meet the needs of customers in a timely manner.

Communicate with Dispatchers, Yardmasters, Engineers, Supervisors, customers, and other Conductors to safely and efficiently perform my duties.

General Manager–Sautter’s Food Center, Sylvania, OH 2006– present

Supervise and support five department managers and up to 100 store associates.

Ensure that we provide the highest quality and service standards that our customers expect.

Oversee all aspects of the daily operations of the store. Including staffing, training, scheduling, customer service, accounting review, product ordering, website updates, and loss prevention.

Coordinate routine maintenance of property and equipment in compliance with all health, fire, and OSHA safety codes.

Central Office Technician/Equipment Installer–Verizon Communications, MA, VT 1999–2006

Responsible for the provisioning and maintenance of the Central Office; DSL, POTS, subscriber loop carrier systems, and digital and optical multiplexers.

Interpret work orders, wiring diagrams, and equipment drawings following standard practices to Install various telecommunications equipment in Central Offices throughout the Boston area.

Education

-B.A. Psychology– Assumption College, Worcester, MA 1998

-Certificate in Data Telecommunications– University of Massachusetts, Lowell, MA 1998-2004

Volunteer Work

-Youth Lacrosse Coach–Sylvania Recreation, Sylvania, OH 2015-2016

-Chairperson, Festirama–St. Joseph Church, Sylvania, OH 2013-2017

-Assistant Varsity Lacrosse Coach–Northview High School, Sylvania, OH 2011

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