Sales Associate Customer Care

Emmanuel Mark

Cell 636-***-**** Email : ***************@*****.***

Customer Care Experience

●Responsible for responding to customer questions and providing information about products and services.

●Responsible for resolving complaints. Working with customers to resolve issues.

●Excellent in processing orders. Taking orders, shelving, inventory and arranging deliveries.

●Experience in handling returns. Managing returns, refunds, and exchanges.

●Maintaining records, Keeping customer records and account information.

●Ensuring satisfaction, Working to ensure customer and client satisfaction.

Skills

●Having good communication: Being able to send and receive information clearly

●Good and active at listening: Listening to customers and understanding their perspective

●Exhibit empathy being able to understand and relate to customers' emotions

●Excellent in problem solving: by identifying and solving problems

●Exhibit patience by being able to remain patient with customers

●I am a people's person, I like to meet, talk and assist people.

●Ability to read, understand, and follow oral and written instructions.

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Freelance Sales Associate

Amway, Herbalife, Enagic, Kangen Water. etc, ( USA ).

Sales Associate Experience

Dec 2021 - Oct 2023

Associate

Taco Bell, St Louis

April 2017 - May 2019

Warehouse Associate

Amazon, St Louis

May 2013 - Dec 2015

Sales Associate

Walmart, Vonage Phone company, St Louis

Jan 2010 - May 2012

Donation Center Incharge

Disabled Veterans of America

Jan 2007 - Dec 2009

Manager

Convenience Store, Ford City Mall, Chicago

July 2005 - March 2006

Sales Associate

Walmart, Dallas

Languages known:

English

Indian Languages:

Hindi,Telugu,Tamil,Kannada, Marati, etc.

India Work Experience:

Hospital Administrator in India for a Christian Charitable hospital.

Overall incharge of the hospital.

Work status:

Permanent Resident of USA since 2005

Having a Car and valid driving licence with Insurance.

Having Smartphone Iphone, Laptop, internet, etc

Education:

BA - College Graduate from Karnataka University, India. 1980 - 1984

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