Customer Service Representative
Resume:
Leanesse Castillo
Chicago, IL ***24
********************@*****.***
Objective
To obtain a position with a professional organization where I can utilize my skills and gain further experience while enhancing a company’s productivity and reputation. I am especially interested in a company with the potential for advancement and increased decision-making responsibilities.
Work Experience
March 2023 – Present Childhood Assistant Teacher The Learning Experience – Chicago, IL
Ensuring the safety and well-being of all students
Planning & implanting art projects, games and group activities
Encourage empathetic and respectful feelings for others, through positive modeling
Daily Reasonability’s include washing dishes, cleaning, sanitizing, materials, restocking supplies, and preparing the classroom environment for the following school day
Assist food staff with distribution
Understand and implement school emergency procedures
Ensure children are always within state ratio requirements
Sept 2019 – April 2021 Customer Service Representative Home Depot -Chicago, IL
Answer all incoming via phone & email
Enter & updated Customers Information
Follow up on purchase orders & obtain ship date
Create & updating a shipping report for customer File
Solved all major customer problems
Responsible for balancing registers, handling cash & credit transactions
Print & Prepare price tags
Develop customer relationships to gain, repeat & referral business
Responsible for all data entry of customer notes & phone call logs
Assisted managers in training new employees
Skills / Abilities
Proficient in computers: MS Office, Outlook, Teams, Word & Excel
Excellent verbal communication and customer service skills
Positive, enthusiastic, and helpful attitude. Ability to work independently.
Ability to multi-task, prioritize, good team player & very reliable
Passionate about customer service
REFERENCES UPON REQUEST
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