Baton Rouge Data Entry
Resume:
JONA DOMINIQUE WILSON
**** ****** **. ***** *****, La 70807
Cell Phone: 225-***-****
************@*****.***
Education
Scotlandville Magnet Engineering High, Baton Rouge, LA Earned: High School Diploma
Objective:
I would like to gain a position with a company that consistently allows financial growth & career advancement.
Skills
• Microsoft Word, Internet Explorer
• Successful Clinical Service Rep (CSR) for 3+ years
• 4+ years experience in customer service
Relevant Employment Experience
Caregiver/ Autumn Lake LLC, Baton Rouge LA
September 2024 to Present
• Personal care, assisting with bathing, dressing, grooming and toileting.
• Medical care, monitoring vitals signs, assisting with medical equipment and communicating with healthcare professionals.
• Transportation, driving to appointments, social events or others outings.
• Medication management, administration medications, monitoring dosages, and ensuring proper storage.
Patient Access Rep / Billing / Our Lady of The Lake Neurology, Baton Rouge, LA
August 2023 to July 2024
• Data Entry, utilized several company software’s, checking patients in and out, answered calls from multi-line phone system
• Provided first call resolution to customers that called in with various questions.
• Monitor payments due from clients and promptly contacted clients with past due payments. Processed payment transactions.
Clinical Service Rep/ Billing Our Lady of the Lake Hospital, Baton Rouge, LA
April 2017 to August 2023
• Data Entry, utilized several company software’s, discharged patients, correspondence, folded mail; answered calls from different states on a multi-line phone system
• Monitor payments due from clients and promptly contacted clients with past due payments. Processed payment transactions.
• Provided first call resolution to customers that called in with various questions. Administrative Assistant/ Housekeeping Our Lady of the Lake Hospital, Baton Rouge, LA
October 2016 to April 2017
• Data Entry
• Faxed out documents
• Monitored incoming fax
• Answered a multi-line phone
• Provided first call resolution to various departments within the hospital who may have needed assistance
• Acted as a team leader and trained new employees Customer Service Rep/ Wow Cafe Baton Rouge Metropolitan Airport, Baton Rouge, LA
November 2015 to October 2016
• Answered the phone to assist customers with questions & provide first call resolution on their issue.
• Assisted with preparing meals when needed
• Assisted with maintaining & counting the register at the beginning & end of each shift
• Assisted with general office duties, such as answering phones, event preparations, data entry and updates of internal databases
References:
• Chris Williams-
• Courtney Matthew
• Belinda Gibson
Contact this candidate