Direct Support Personal Care
Resume:
Sophia Nsowa
Queens Village, NY *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
Community Options-Queens, NY
September 2023 to August 2024
Provides direct care to those with intellectual and developmental disabilities. Perform personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks DSP (Direct Support Professional)
QUEENS CENTERS FOR PROGRESS-Bellerose, NY
September 2021 to February 2024
Provides direct care to those with intellectual and developmental disabilities. Perform personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks Manager
Gristedes-Manhattan, NY
May 2017 to July 2020
Often Performs duties of staff when store management is present
● Assume total sore responsibility in the store director and assistant store directors' absence
● Assign employees to specific duties to meet the needs of the store
● Counted cash drawers and made bank deposits
● Updated customer billing and shipping information Cashier
Key Food-Queens, NY
October 2015 to November 2015
Provided exceptional customer service
● Advised customers through point of sale
● Operated cash register, handled customer payments, and issued receipts, refunds, or change outstanding to customers
● Maintained through knowledge of store merchandise and active store special promotional offers and discounts.
● Assisted in stocking of and re arrangement of display items in the supermarket when needed
● Balanced cashbox daily
● Attended to customer's concerns and requests.
Waiter
Antun's Banquet Hall-Queens, NY
October 2014 to June 2015
Greeted guests and respond to requests in a friendly and courteous manner.
● Served food and beverages in the order they came in and to the expectation of the event organizer.
● Promptly removed dishes as guests completed each course and meals.
● Replenished beverages as necessary, and inquired with guests for overall satisfaction.
● Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
● Responsible for setting up the banquet room as instructed by the event organizer.
● Reset banquet room according to event organizer's specifications. Education
High School Diploma
A College Board High school - Queens, NY
September 2010 to June 2014
Skills
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Serving Experience
• Store Management Experience
• Catering
• Banquet Experience
• Host/Hostess
• Sales
• Supervising experience
• Technical support
• Windows
• Direct Support
• Organizational skills
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