Wellness Coach Customer Service
Resume:
SANDEEP MUKHIA
Food and Beverage Executive
Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. Excellent time management and problem-solving skills.
Wellness Coach
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Work History
2025/04 - Till date Bartender
Kohinoor Continental Andheri East Mumbai
2024/10 - 2025/03 : Bartender
Mayfair hotel and resorts Darjeeling
2023/10 - 2024/08 : Wellness Coach OneSpaWorld @ Royal Carribbean Wonder of the seas and Allure of the seas.
Worked in highly challenging tatget oriented environment. Did primomotion to have bigger sales exposure.
2020/04- 2023/07 Personal Trainer
Health world Siliguri, West Bengal.
●Explained exercise modifications and contraindicated movements to participants with history of injury.
●Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
●Designed specific workouts systems for individual clients based on performance ability.
●Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
●Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
●Trained clients during strength training, cardio vascular exercise and stretching.
●Assisted with marketing and promoting of classes and services.
2015/10 – 2019/04 Junior Waiter
P&O Cruises Australia, Sydney, NSW
●Maintained customer satisfaction by clarifying questions about orders and specialty items.
●Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste interest.
●Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
●Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
2014/07- 2015/09 F&B Executive
The Orchid Hotel, Mumbai, Maharashtra
●Resolved customer problems and complaints.
●Handled assignments independently with good judgement and critical thinking skills.
●Collected and distributed messages to team members to support open communication and high customer service.
2012/09- 2014/06 F&B Executive
De Gustibus Hospitality Pvt. Ltd., Mumbai, Maharashtra
●Completed all tasks in compliance with company policies and procedures.
●Trained new team members on company procedures, customer service and issue resolution.
2011/10- 2012/08 Bartender
Specialty Restaurants Pvt. Ltd., Mumbai, Maharashtra
●Organized bar inventory and storage procedures ta keep stock within optimal levels and meet expected customer demands.
●Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
●Adhered to state laws regarding alcoholic beverage services and customer regulations.
●Served high customer volumes during special events, nights and weekends.
2010/10- 2011/08 Receptionist
Hotel K Stars, Mumbai, Maharashtra
●Resolved customer problems and complaints.
●Answered phone promptly and directed incoming calls to offices.
●Greeted incoming visitors and customers professionally and provided friendly knowledgeable assistance.
●Handled cash transactions and maintained sales and payments records accurately.
2009/05- 2009/11 Industrial Training
Hotel K Stars, Mumbai, Maharashtra
Education
2003/03- 2005/04 HSC
St. Alphonsus H.S. School, Kurseong, Darjeeling.
1996/02- 2002/03 Madhyamik
St. George H.S. School, Pedong, Kalimpong.
Certifications
●CCPFT- Certified Personal Fitness Trainer, Gayo Fitness Academy, Mumbai.
●Diploma in Hotel Management from VTI Hazaribagh Jharkhand.
Contact
Phone
E- mail
*********@*****.***
Skills
Personal training and coaching
Fitness instruction
Health and wellness
Activity planning
Motivational
First Aid and CPR
Passion for fitness
Problem-solving
Decision-making
Teambuilding
Self-motivated
Interests
Swimming
Workouts
Motivational Talk
Contact this candidate