Customer Service Technical Support

Emmanuel Castro

San Bernardino, CA ***** 909-***-**** ******.*********@*****.***

Summary

Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings. Skills

• Collaboration

Multimedia production

Video editing

Digital advertising

Customer engagement

Market research, forecasting, and analysis

Experience

BARISTA 04/2023 - Current

Starbucks - San Bernardino, CA

Prepared and served a variety of coffee drinks, greeting over 500 customers a day Created signs and displays to advertise store products or events. Communicated with management to help form a better company MEDIA TEAM MEMBER 01/2023 - Current

Church Of God Of Prophecy - Tell The Truth Ministry - San Bernardino, CA Provided technical support during filming sessions including setting up lights, cameras, microphones. Optimized existing content to maximize reach across different channels. Consulted with advertising agencies or staff to arrange promotional campaigns for products, organizations or individuals.

Maintained an up-to-date knowledge of industry trends in order to stay ahead of competition. Developed and maintained close working relationships with members of press. Education and Training

Cal State University San Bernardino - San Bernardino, CA Some College (No Degree) Sports And Entertainment Marketing

Contact this candidate