Customer Service Sales Associate

Alexia Gabriel

**** ***** ***** **

Winter Park, FL 32792

321-***-****

*****.******@*****.***

PERSPECTIVE:

I am a dedicated individual who has the ambition to succeed in any given environment. With extensive experience in the Medical Industry, I am always up to a challenge whatever the situation. I work well with others while working efficiently on my own. I am seeking a position where I can develop and excel.

WORK EXPERIENCE:

Filutowski Eye Institute – June 2013 - January 2021

Ophthalmic Assistant/Scribe/Laser Operator/ASC Assistant

- Coordinated fast-paced scheduling of back-to-back patient appointments, consistently delivered a highly organized and seamless patient experience by efficiently sticking to timelines. Responsible for maintaining total cleanliness and orderliness of exam rooms.

- Accurately performed routine visual acuity measurements and operated different machines.

- Meticulously and thoroughly recorded clinical documentation for the patient.

- Assisted multiple refractive surgeries (Cataract, LASIK, PRK, SMILE)

- Operated different lasers for refractive surgeries (NIDEK, Intralase, Visumax) Avante at Orlando – June 2012 – June 2013

Front Desk/Accts. Payable

- Provide customer service, handling business-related machines, including fax, copier, scanner, multi-phone lines, processing invoices, supplies/inventory, sorting of mail, and managing expense reports of administrative while coordinating and filing paperwork. Macy’s Inc. – February 2011 – September 2011

Sales Associate

- Provide customer service, including handling all business-related machines, recording cash, and credit sales while coordinating and filing daily paperwork. Levis Stratus & Co. – January 2010 – February 2011 Sales Associate

- Provide customer service, handling all business-related machines, including recording cash and credit sales, while coordinating and filing paperwork.

- Responsible for inventorying store merchandise every six months. Education:

Keiser University - August 2014

Associate of Science in Medical Assistant

William R. Boone High School- May 2009

Skills & Proficiencies:

- Microsoft Office

- Customer Service

- Fax Machine, Multi-line phone, copy machine

- EHR (Electronic Health Records / NexGen / Mysis)

- Visual Field, OCT (Optical Coherence Tomography, Pentacam, IOL-Master)

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