Customer Service Experience

Tammy Collins

702-***-**** ● ***************@*****.***

A diligent, conscientious, and hardworking team player with experience in customer service & cashiering. Able to grasp and understand difficult concepts. Completion of projections to the highest standards within agreed deadlines while being able to work well under pressure.

Excellent Customer Service Professional & Attentive Nature Time Management

Strong Client Relations Detail Oriented & Organized Workflow Effectiveness

Cash Handling / POS Team Player & Multi-Tasking Skills Reliable & Responsible Professional Experience

Customer Services / Cashier

Computed sales prices, total purchases, and received and processed cash or debit payments.

Reformed tasks such as counting money, coupons, returns, and balancing cash register.

Guided customers to products, enhancing customer experience and boosting sales.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Assisted customers with questions and refer to upper management when necessary.

Bagged items carefully and maintained a clean and tidy checkout area.

Counted money in the cash draw at the beginning and end of shift to ensure amounts are correct and customers received adequate change.

Valet Parking Ambassador

Greet arriving and departing guest, opened passenger doors and offered assistance, if appropriate.

Promote courteous treatment of customers and resolving guest service issues also, ensuring guests have minimal wait time.

Regulate parking and traffic in assigned lot restricting unauthorized vehicles and providing entry to authorized vehicles.

Direct or escort guests to their destinations within the premises.

Provide guests with information about facilities and services such as check-in desk, restrooms, bell personnel, and parking.

Monitor front gate and parking garage ensuring enforcement of parking instructions.

Retrieve guest’s vehicle from specified areas in a safe and efficient manner when necessary. Work Experience

LAZ Parking 11/2024 - current

Valet Parking Ambassador

Smith Food & Drug 05/2022 - 12/2022

Lead Cashier

Ross Dress for Less 06/2021 - 02/2022

Retail Sales Associate

Walmart Supercenter 01/2018 - 03/2020

Greeter & Cashier

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