MICH AE L -***esouse worker
W I L L I A MI S 205 Myrtle Ave, Irvington, NJ 07111
******************@*****.***
OBJECTIVE
Dedicated Customer Service Professional with 10+ years in customer service and forklift operations.
skilled in handling difficult situations using problem solving, good judgement and outstanding
communication. Seeking a position where I can utilize my talents to provide safe and pleasant
expereinces for customers and coworkers while also enhancing my skills.
PROFESSIONAL SKILL
+ Forklift « Concentration + Problem Solving + Inventory Control Communication
+ Leadership + Safety Awareness - Material Handling - Customer Service . Picking/ Packing
EDUCATION
2009-2010
Accounting/ Degree Not complete
North Carolina A &T University, Greensboro North Carolina
2009
Professional Studies, High School Diploma
Clinton High School, North Carolina
tL
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WORK EXPERIENCE
Operations Manager 2019-2022
Merchant Metals, Tampa FL, 33619
« Prepared, processed, & verified paperwork and customer orders
« Managed transaction accuracy by ensuring each customer transaction is updated in the
system as it occurs, and established performance goals are met for functional areas
« Proactively identified potentially unsafe situations and immediately resolve and/or raise
awareness to the appropriate individual(s)
Forklift Operator 2014-2019
Ferguson Enterprise, Secaucus NJ,07094
« Performed routine checks and maintenance measures on the industrial equipment and
vehicles to ensure optimum performance
« Kept records of the movement of inventory supply by maintaining an activity log for all
transportation activities carried out
« Locating and arranging goods to form pallets or crates for storage or shipment purposes.
Warehouse Worker 2010-2013
Randstad Staffing agency, Paterson NJ,07524
« Assembly line, shipping, receiving, forklift training, bundled, prepared & processed orders,
shrink wrapping, staging, loading
« Operated: pallet jack, pallet shuttle, forklift, order-picker, reach truck, stacker crane
« Followed all safety protocols and precautionary measures to maintain a secure environment