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Customer Service Forklift Operator

Location:
Harker Heights, TX, 76548
Posted:
August 08, 2025

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Resume:

MICH AE L -***esouse worker

973-***-****

W I L L I A MI S 205 Myrtle Ave, Irvington, NJ 07111

******************@*****.***

OBJECTIVE

Dedicated Customer Service Professional with 10+ years in customer service and forklift operations.

skilled in handling difficult situations using problem solving, good judgement and outstanding

communication. Seeking a position where I can utilize my talents to provide safe and pleasant

expereinces for customers and coworkers while also enhancing my skills.

PROFESSIONAL SKILL

+ Forklift « Concentration + Problem Solving + Inventory Control Communication

+ Leadership + Safety Awareness - Material Handling - Customer Service . Picking/ Packing

EDUCATION

2009-2010

Accounting/ Degree Not complete

North Carolina A &T University, Greensboro North Carolina

2009

Professional Studies, High School Diploma

Clinton High School, North Carolina

tL

c

WORK EXPERIENCE

Operations Manager 2019-2022

Merchant Metals, Tampa FL, 33619

« Prepared, processed, & verified paperwork and customer orders

« Managed transaction accuracy by ensuring each customer transaction is updated in the

system as it occurs, and established performance goals are met for functional areas

« Proactively identified potentially unsafe situations and immediately resolve and/or raise

awareness to the appropriate individual(s)

Forklift Operator 2014-2019

Ferguson Enterprise, Secaucus NJ,07094

« Performed routine checks and maintenance measures on the industrial equipment and

vehicles to ensure optimum performance

« Kept records of the movement of inventory supply by maintaining an activity log for all

transportation activities carried out

« Locating and arranging goods to form pallets or crates for storage or shipment purposes.

Warehouse Worker 2010-2013

Randstad Staffing agency, Paterson NJ,07524

« Assembly line, shipping, receiving, forklift training, bundled, prepared & processed orders,

shrink wrapping, staging, loading

« Operated: pallet jack, pallet shuttle, forklift, order-picker, reach truck, stacker crane

« Followed all safety protocols and precautionary measures to maintain a secure environment



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