Patient Care Data Entry

REJOYCE

LETSATLE

P O Box ****** Gaborone - Botswana

+267-**-***-*** or +267-**-***-***

**************@*****.***

PROFESSIONAL SUMMARY

Motivated and adaptable healthcare professional with cross-functional experience in both clinical and laboratory environments. Currently employed at Diagnofirm Medical Laboratories (Gaborone), where I collect and process blood specimens from approximately 20 patients daily, increasing to 40+ during corporate medical screenings. I ensure each sample is properly drawn, labelled, and logged into the laboratory system with precision and care. In addition to my primary role, I assist at Koala Medical Centre, a primary and occupational health clinic, where I support Dr. Mokwena in patient care activities such as ECG, nebulization, spirometry, drip setup, and general clinical procedures. This exposure has broadened my clinical skills and deepened my commitment to patient well-being. I hold a National Diploma in Clinical Technology and bring hands-on experience across both hospital and outpatient settings. Passionate about healthcare and committed to continuous learning, I strive to deliver safe, ethical, and patient- centered care while contributing positively to any clinical team I join. KEY STRENGTHS & SKILLS

• Phlebotomy & Laboratory Techniques: Proficient in venipuncture and specimen handling, following best practices for blood collection and processing.

• Patient Care & Communication: Compassionate and patient-focused, with training to support patient comfort and explain procedures, reflecting the role of a healthcare assistant.

• Lab Coordination & Data Entry: Skilled in labelling and logging samples accurately, serving as the critical link between patients and Diagnofirm’s testing departments.

• Clinical Support & Volunteerism: Dedicated team player who assists medical staff in a busy clinic setting

(Koala Medical Centre) and contributes beyond formal duties out of passion for service.

• Adaptability & Work Ethic: Demonstrates reliability and initiative, managing high patient volumes (20–40 daily) and remaining flexible to new assignments and continuing education. WORK EXPERIENCE

PHLEBATOMIST

Diagnofirm Medical Laboratories Koala Clinic Branch - Gaborone 2022 – PRESENT

• Draw blood from 20–40+ patients daily depending on volume

• Prepare, label, and log blood samples for testing at the main laboratory

• Ensure infection control and specimen integrity in all procedures

• Serve as the first point of patient contact, providing reassurance and clear communication

• Support health screening events for corporate clients and special cases CLINICAL ASSISTANT (VOLUNTARY ROLE)

Koala Medical Centre Gaborone

2022 – PRESENT

• Support Dr. Mokwena with ECGs, nebulization, drip setup, spirometry, and patient monitoring

• Assist with oxygen therapy and self-trained in operating clinic equipment

• Contribute to smooth clinic operations during high patient load periods

• Provide general support out of personal initiative and passion for clinical work CLINICAL TECHNOLOGIST (INTERNSHIP)

Princess Marina Hospital – Renal Unit Gaborone

6 MONTHS ATTACHMENT – 2020

• Conducted haemodialysis under supervision for chronic kidney disease patients

• Ensured accurate setup of dialysis machines and patient preparation

• Assisted with pre- and post-treatment assessments CLINICAL TECHNOLOGIST (INTERNSHIP)

Fitkin Memorial Hospital – ICU & Renal Eswatini

6 MONTHS ATTACHMENT – 2019

• Supported ICU staff in monitoring critical patients

• Performed haemodialysis and assisted with emergency procedures

• Gained hands-on experience in acute care and medical ethics NEPHROLOGY STUDENT INTERN

Renal Care Institute (RCI) Gaborone

APRIL 2020 – APRIL 2021

• Supervised by Mr. Rona Letlhogile

• Assisted with weighing patients, performing body assessments, and operating dialysis machines

• Conducted patient education on renal care, fistula/catheter maintenance, and nutrition

• Participated in plant room operations and dialysis machine troubleshooting EDUCATION & LICENSING

NATIONAL DIPLOMA IN CLINICAL TECHNOLOGY

Boitekanelo College

2017 – 2019

• BHPC Licensing: All assessments passed; awaiting final registration following surname change REFERENCES

• Mr. Rona Letlhogile

Unit Manager – Internal Medicine, Renal Care

Institute

+267-***-**** or +267-***-*****

***********@*****.***.**

• Other references available upon request.

November 29, 2023

To Whom It May Concern:

RE: Reference for Ms Rejoyce Ditsebe (ID: 431321213) Dear Sir or Madam

This serves to confirm that I have worked with Ms Ditsebe as her supervisor at Renal Care Institute (RCI) from April 2020 until 2021. She was on attachment working as a Nephrology Clinical Technologist student.

Ms Ditsebe’s positive attitude and professionalism make her a very pleasant person to work with. She is a great team player and has very good interpersonal skills. Part of Rejoyce’s duties at RCI included but were not limited to taking care of patients with chronic kidney disease, by ensuring weighing of patients pre and post dialysis is done. She then performs full body assessments and subsequently connects patients to Haemodialysis machines and dialyze according to Nephrologist’s prescription. One of her other focusses is plant room monitoring, troubleshooting of HD machines, acid and bicarbonate preparation and dialysis reuse processes. She did patient education on different aspects of their treatments such as HD catheter care, Fistula care, renal diet etc. With the above skills and experience in mind, I unreservedly recommend Ms Ditsebe to any organization or institute of learning that might want to engage her. Please feel free to contact me may the need arise Yours Faithfully,

Rona Letlhogile (Mr.)

Unit Manager (Internal Medicine)

Tel: 3735558

Cell: 71570157

Email: ***********@*****.***.**

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