Customer Success N A

L A N G U A G E S

Italian

Italian

English

Spanish

+356-********

Communication and interpersonal

Management and leadership

Time Management

Critical thinking

Organisational

Teamwork

Digital

https://www.linkedin.com/in/c

arlos-febrero-8b8332144/

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C O N T A C T S

K E Y S K I L L S

N A T I O N A L I T Y

CARLOS ENRIQUE FEBRERO

P E R S O N A L P R O F I L E

P R O F E S S I O N A L E X P E R I E N C E

E D U C A T I O N & C E R T I F I C A T I O N

Cambridge English Level 5 Certificate in Teaching English as a foreign language Leading operations for Google Street View projects across EMEA, managing teams of drivers and equipment.

Developing and implemented training for drivers, measured daily performance metrics, and optimized productivity.

Developing budget forecasts and managed expenses, ensuring adherence to financial targets and maximizing cost-efficiency.

Coordinating tenant agreements, handled document verification, and managed client appointments.

Enhancing client communications and improved efficiency in administrative processes

A results-driven professional with extensive experience in project operations, leadership, and strategic planning. Recently completed a Master's Degree in Financial Management (2024), with expertise in managing teams, resources, and client relationships with proficiency in English, Spanish, and Italian. Lettings Administrator

Associate Site Manager

Operations Lead Google Street View Projects

IQVIA February 2021 - July 2021 Sofia

Google - Adecco / Wipro April 2017 - July 2020 Sofia London City Housing Ltd Jan 2013 - December 2015 London Managing site activation for clinical trials, and establishing clear communication channels with trial sites.

Monitoring site performance to ensure ongoing alignment with project goals and regulatory standards.

International University of La Rioja (UNIR)

Master's Degree in Financial Management 2024

CELTA Sep 2021

Teaching English to refugee communities, adapting materials to meet varied literacy levels and providing support in academic English. Blue Door Education Feb 2024 to date Malta

Caritas Sofia Oct 2018 - Jun 2019 Sofia

Teaching Basic to Intermediate English to refugees from diverse linguistic and cultural backgrounds

V O L U N T E E R E X P E R I E N C E

T E A C H I N G W O R K E X P E R I E N C E

Teaching English to young and adults students in groups and individually. Delivering English for Academic Purposes (EAP) to international students from various linguistic backgrounds.

EFL Teacher

Maltalingua July 2022 to February 2023 - July 2023 to Date Malta American University of Malta February 2023 to June 2023 Malta EAP Teacher

Employing interactive methodologies to enhance student engagement and motivation in language acquisition.

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