System Administrator Project Management

Ikhuanegbe James Osazuwa

System Administrator Profile

*****.*.*******@*****.*** • 832-***-****

LinkedIn • Katy, TX 77449

Visionary and resourceful professional with substantial experience in project management; passionate about managing and optimizing IT infrastructure to ensure seamless operations. Capable of implementing and maintaining wide range of systems and technologies, including servers, and networks. Proficient in troubleshooting and resolving technical issues to minimize downtime and enhance productivity. Collaborative team player with proven track record of effectively communicating with stakeholders and providing technical support. Expertise in service now applications within IT service management, encompassing incident, change, asset, problem, knowledge, CMDB, and service portal. Dedicated to staying current with industry best practices and emerging technologies to drive continuous improvement.

Areas of Expertise

● Project Management

● Operational Excellence

● Cross-functional Team Leadership

● Data Analytics

● System Administration

● Maintenance Systems Management

● Safety Standards & Compliance

● Continuous Improvement

● IT Service Management

● Reporting & Documentation

Professional Experience

Restore ABA & Speech, Cypress Texas IT Service Manager

2020 - Present

Oversee the delivery of IT services, ensuring alignment with organizational needs and user expectations. Manage incidents, restore normal service operations promptly, and minimize downtime. Implement changes to IT services and infrastructure, mitigating risks and disruptions. Track and manage IT assets throughout their lifecycle, optimizing utilization and value. Identify and address incident root causes, preventing recurrence. Maintain accurate and accessible configuration item (CI) data within the IT infrastructure.

Biolife Genetics Research, Cypress Tex

IT Service Manager

2016 - 2020

Oversaw the delivery of IT services, ensuring alignment with organizational needs and user expectations. Managed incidents, restoring normal service operations promptly and minimizing downtime. Implemented changes to IT services and infrastructure, mitigating risks and disruptions. Tracked and managed IT assets throughout their lifecycle, optimizing utilization and value.

Identified and addressed incident root causes, preventing recurrence. Maintained accurate and accessible configuration item (CI) data within the IT infrastructure

Mobil Producing Nigeria; A Subsidiary of ExxonMobil, Lagos Nigeria

Operations Advisor

2011 — 2015

Managed all aspects of project lifecycle, including budgeting, scheduling, resource allocation, and project completion. Conducted thorough analysis of problem and event management to address technical issues, while also reviewing project scopes. Provided operability and maintainability insights for project development and execution. Oversaw the development of the Computerized Maintenance Management System (CMMS) for projects. Implemented safety-focused Standard Operating Procedures for plant operation and maintenance.

Esso Exploration & Production Nig Ltd; A Subsidiary of ExxonMobil, Lagos Nigeria

Maintenance Superintendent

2007 — 2011

Directed management and supervision of EEPNL Maintenance department at ExxonMobil, demonstrating exceptional leadership and organizational prowess. Oversaw contract development and stewardship, alongside maintenance and reliability, aligning processes with business risks to fortify operational integrity. Headed budget preparation, review, and stakeholder approval processes, maintaining fiscal responsibility and cost-efficiency.

Streamlined Work Order approvals and modifications within CMMS, while managing incidents through Operations Integrity Management System (OIMS) to ensure operational excellence and safety compliance.

Enhanced system implementation consistency, significantly mitigating business risks.

Maintained integrity of Configuration Item (CI) data within CMDB, assuring its accessibility and accuracy to support operational needs effectively.

Additional Experience

Operations Analyst, ExxonMobil, Houston, TX / Maintenance Supervisor, Mobil Producing Nigeria

Education & Credentials

Bachelor of Engineering in Mechanical Engineering University of Benin, Benin City Nigeria

Member Project Management Institute, PMI

Licenses & Certifications

Google Data Analytics Professional Certificate

Coursera / Google, 2025

(Verified certificate demonstrating proficiency in data cleaning, analysis, visualization, R programming, and decision-making based on analytical insights.)

Contact this candidate