Customer Service Data Entry

Adrianna Dawson

336-***-**** ************@*****.*** Upper Marlboro, MD

Professional Summary

Specializing with experience in sales, human resources, and the service area who is thorough and customer-focused. experienced in ticket sales, administrative support, and delivering top-notch customer service in hectic settings. Strong organizational and interpersonal skills, as well as a track record of effectively multitasking and guaranteeing client satisfaction.

Work Experience

HR Assistant

Melwood Maryland June 2017-August 2017

●Assisted with hiring procedures, such as interview scheduling and resume processing.

●Kept track of personnel data and made sure business policies were followed.

●Assisted with data entry, document preparation, and filing, among other administrative tasks.

●Helped organize the onboarding and training of new hires.

Ticket Seller

Greensboro Coliseum Greensboro, NC December 2023-

●Processed ticket sales for various events, ensuring accuracy in transactions.

●Assisted guests with event information and seating arrangements.

●Handled cash and electronic payments efficiently while maintaining a balanced cash register.

●Provided excellent customer service to ensure a smooth ticketing experience.

Waitress/Hookah Girl

Oasis Baltimore, MD May 2023-September 2023

●Served tables in a crowded eating area with efficiency and friendliness.

●Brought food, drinks, bottles, hookah, took orders from customers, and made sure they were satisfied.

●Handled dietary requirements and special requests while overseeing several tables at once.

●Processed payments and kept thorough billing documentation.

Server

Spare Time Greensboro Coliseum October 2023- May 2024

●Provided guests with food and drinks in a busy entertainment setting.

●I helped with large group service and catering for events. maintained the service area's order and cleanliness.

●Developed a relationship with clients to improve their experience in general.

Skills

●Customer Service & Communication

●Time Management & Multitasking

●Cash Handling & Point-of-Sale (POS) Systems

●Administrative Support & Data Entry

●Employee Onboarding & Records Management

●Problem-Solving & Conflict Resolution

Education

Bachelors In Marketing North Carolina Agricultural and Technical State University 2025

References

Available upon request.

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