Customer Service Medical Billing
Resume:
LORI JACKSON
Point, TX *****
****************@*****.***
Professional Summary
Over 25yrs medical billing experience. Over 30yrs customer service experience. Please, just consider giving me a chance.
Work Experience
Claims Specialist
Aps medical-Toledo, OH
May 2024 to April 2025
Appeals, AR review, denials
Deli Clerk
Brookshires-Emory, TX
June 2016 to September 2017
Customer service, prep all deli products
Front Office Clerk
PCA Quinlan-Quinlan, TX
August 2015 to June 2016
Confirm appointments
Check patients in & out
Collect co-pays
Verify insurance
Company was bought out
Shift Leader
DQ-Emory, TX
March 2012 to September 2015
Started DQ in 1989
Worked there during high school & through out the years, 9 yes all together. Over crew 3-5 people
Ordering
Count down registers
Bank deposits
Billing Specialist
PCA Greenville-Greenville, TX
March 2009 to November 2011
Insurance verify
Payment posting & balancing
Customer service
Collections
Supervisor
McKesson-Greenville, TX
March 1995 to March 2009
AR specialist
Data entry
Insurance verify
Customer service
Over data entry for large radiology group
Charge logs
Batching charges
Over payment dept for all radiology clients
ERA Payments
Balancing daily payments
Balancing end of month ledgers
Over crew 11 people
Education
Diploma
Rains High School-Emory, TX
May 1993
Skills
• Medical office experience
• Microsoft Word
• HIPAA
• Administrative experience
• Medical records
• Negotiation
• Payment posting
• Medical Records
• Data entry
• 10 key typing
• Denials
• CPT coding
• ICD-9
• Insurance Verification
• Office Administration
• Medical coding
• Organizational skills
• Accounts receivable
• Accounting
• Customer service
• Medical Scheduling
• Medical collection
• AR follow up
• Windows
• Refunds
• Communication skills
• Medical Billing
• Microsoft Outlook
• Typing
• Medical terminology
• Computer skills
Contact this candidate