Fine Dining Team Leader

Julian Quintanares

Phoenix, Arizona

Phone: 720-***-****

Email: *****************@*****.***

OBJECTIVE

Positive team leader with a strong emphasis on customer satisfaction PERSONAL

I have been in the restaurant/hospitality industry for more than 20 years. I work well with the general public and enhance the image of the company within the community, I am highly motivated individual with a emphasis on teamwork to achieve the highest standards of the company's goals for customer satisfaction.

EDUCATION

Graduate of Seton Catholic High School - May 1988

Arizona State University Jan.1988 – June 1992 Bachelor of Science, Psychology EMPLOYMENT:

December 2019 – Present

Fine Dining Server/Trainer Fleming's Prime Steakhouse & Wine Bar, Scottsdale, AZ Continuously expanded my knowledge of wine and food pairings Provided high touch service in an upscale environment to an affluent clientele Attended to guests' needs in an efficient and timely manner with close attention to detail Effectively provided leadership to service and support team March 2019 – November 2019

Fine Dining Server Chart House Restaurant, Scottsdale, AZ Extensive knowledge of wine and food pairings

Able to provide high level service in an upscale environment to discerning clientele Knowledgeable of meats and seafood

Practiced effective time management with close attention to detail Effectively directed service support team

November 2017 – March 2019

Fine Dining Server Mancuso's Restaurant, Phoenix, AZ Extensive knowledge of wine and food pairings

Able to provide high level service in an upscale environment to discerning clientele Highest sales average of the entire service team

Practiced effective time management with close attention to detail Effectively directed service support team

February 2017 – June 2017

Bartender/Server Barrio Cafe Gran Reserva Phoenix, AZ. Knowledge of fine dining food and beverage

Able to explain courses and wine pairings of six course prixe fixe menu. Continuous learning of esoteric regional ingredients. Successfully thrive in a compact environment.

March 2016 – June 2017

Bartender Barrio Urbano Phoenix, AZ.

Extensive Knowledge of agave based spirits.

Able to prepare drinks for bar patrons and diners in a fast paced environment. Responsible for maintaining a balanced till.

June 2015 – March 2016

Bartender Levy Restaurants Phoenix, AZ.

Cash handling

Able to work in a fast paced casual environment.

Inventory control.

Promote and maintain a cooperative-“team oriented” surrounding. September 2014 – March 2015

Server Canyon Cafe, AZ Center Phoenix, AZ.

Extensive knowledge of food, wine and cocktail menu. Able to work in a fast paced casual environment.

Quickly and attentively accepted food orders, and focused on exceptional food service. Promote and maintain a cooperative-“team oriented” surrounding. August 2008 – August 2011

Cocktail/Server Maggiano's Little Italy Denver, Co. Able to execute multiple tasks while maintaining as organized environment. Consistently maintained a balanced till in a fast paced atmosphere. Continually maintained positive customer service relations. Have been described as courteous, patient and respectful of client concerns. Able to properly pair wine with various food dishes. July 1995-January 2008

Bartender/Server/Trainer California Pizza Kitchen Denver/Phoenix Consistently maintained multiple tills in balance. Able to properly train new bartenders who were a great asset to the company Continually maintained positive customer service relations, accumulated many repeat customers,which resulted in several merit raises Prompt and efficient service in performing drink orders for the entire restaurant Able to maintain accurate inventory and stock orders March 1994 – June 1996

Psychiatric Technician Westbridge Treatment Center Phx.Az Excellent ability keeping clients happy, safe and busy Creatively planned out daily activities including arts and crafts, outdoor exercises and an educational curriculum

Developed mental therapy sessions

Maintained patient charts

Summary of Qualifications

Fluent in Spanish

Aloha POS / Micros

Maricopa County food handlers card/Arizona Liquor Certification

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